The Village at Orchard Ridge
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 52 Google reviews
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What this means for your family
The Village at Orchard Ridge is highly regarded for its beautiful campus and friendly atmosphere, making it a pleasant environment for independent living. However, because some families have reported concerns regarding staffing responsiveness in the skilled nursing unit on weekends, we strongly recommend that you ask specifically about nurse-to-patient ratios during off-hours and weekends before making a decision.
Google Reviews
Google Reviews
52 reviews on Google“The Village at Orchard Ridge is frequently praised for its beautiful, clean, and quiet campus, with many visitors describing it as a resort-like or college-campus atmosphere. While residents and their families often commend the friendly staff and high-quality facilities, some critical feedback highlights concerns regarding staffing levels in skilled nursing, particularly on weekends, and dissatisfaction with dining options.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus
- Clean and quiet environment
- Friendly and personable staff
- Resort-like amenities
Concerns
- Inadequate staffing and lack of supervision in skilled nursing (mentioned by 2 reviewers)
- Poor dining or buffet quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the resort-like atmosphere of the campus, how do you ensure that staff remain attentive and present for residents who require higher levels of skilled nursing care?
- 2I noticed the dining experience is a focus for improvement; could you walk me through how you are currently addressing resident feedback regarding meal quality and variety?
- 3With a 5-star CMS rating, what specific protocols do you have in place to maintain that standard of care during shift changes or busy times of the day?
- 4Since the facility has had a few state violations recently, could you explain the steps you've taken to resolve those issues and prevent them from recurring?
- 5What does a typical daily activity schedule look like for residents who want to take full advantage of the beautiful campus grounds?
- 6How does your nursing team coordinate with local medical providers to ensure seamless care during a sudden health change or emergency?
Personalized based on this facility's data
Key Review Excerpts
“The grounds were kept very nice but I feel there s more to the care than just pretty grounds. My mother was in skilled care. There were times I'd be there a couple hours and maybe see a nurse one time. Weekends were the worse.”
“Awesome place for your parents to grow old and complain about what's for dinner. Seriously though, this is a fantastic facility and a caring and personable group of people working here.”
“Every person working here is kind, good-hearted and caring. The place is beautiful, quiet, and relaxing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
5
measures
8
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Village at Orchard Ridge shows a relatively clean inspection record with only 4 deficiencies found in one survey from March 2024, all of which have been corrected by the facility. The main issues involved care planning procedures and infection control policies for vaccinations. With no complaint-triggered inspections and prompt corrections made, this represents a generally positive compliance pattern for families to consider.
Mar 6, 2024Routine4
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
The Village at Orchard Ridge
nonprofit
Chain Affiliation
National Lutheran Communities & Services
2 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 2 (Best)
Ownership & Management
Owners
National Lutheran INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit thevillageatorchardridge.org
Medicare data downloads
Original nursing home datasets
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