The Village at Heritage Oaks Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 59 Google reviews
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What this means for your family
The facility's exceptional therapy team and caring nursing staff make it a strong candidate for those needing rehabilitation or long-term care. However, families should perform due diligence regarding administrative processes, as there have been documented instances of serious errors in documentation and communication.
Google Reviews
Google Reviews
59 reviews analyzed“The Village at Heritage Oaks is highly regarded for its compassionate nursing and therapy teams, with many families noting that staff treat residents like family. While the facility is frequently praised for its cleanliness and recent renovations, some families have experienced significant issues with administrative errors and poor communication regarding care coordination.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent rehabilitation and therapy services
- Clean and well-maintained facility
- Warm, welcoming atmosphere for new residents
Concerns
- Administrative errors regarding insurance and social security reporting
- Poor communication regarding return phone calls and care coordination
- Lack of visible security cameras
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warmth of the staff here; how do you personally ensure new residents feel welcomed and integrated into the community during their first few weeks?
- 2Since your rehab and therapy services are highly regarded, could you walk us through how a resident transitions from therapy back into their daily assisted living routine?
- 3How does the care coordination team communicate important updates or changes in care to family members to ensure we are always on the same page?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5How do you manage the administrative side of things, such as tracking insurance updates or Social Security changes, to ensure everything stays accurate for the residents?
- 6What kind of daily activities or social outings are available to help residents stay engaged and active within the village?
Personalized based on this facility's data
Key Review Excerpts
“Heritage Oaks was the perfect fit for my mother when she required more care than I could physically provide. The staff is a team that goes that extra mile to ensure safety and comfort while encouraging participation in all activities.”
“The therapy department assures that residents have a good time while improving and regaining their independence.”
“Someone reported my father as being deceased to Social Security in March and we are still trying to get this resolved. My dad fell and broke his back and was a patient there now he has no insurance because of this human error.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for The Village at Heritage Oaks Assisted Living took place on November 29, 2022. While one violation of state standards was noted during this inspection, there are currently no active enforcement actions on record for this facility.
Nov 29, 2022RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Corsicana IV Enterprises, LLC
for profit
CREATIVE SOLUTIONS IN HEALTHCARE, INC
ALICIA ROGERS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit villageatheritageoaks.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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