See every facility — official ratings, family reviews, no referral fees.
Nursing Home Investigative

The Village at Germantown

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

7930 Walking Horse Circle, Germantown, TN 3813855 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 51 Google reviews

5
4
3
2
1

Watch The Village at Germantown

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)

Below average in TN · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

The Village at Germantown is highly regarded for its independent living social environment and skilled rehab therapy teams. However, families should be aware of significant reports regarding communication gaps and inconsistent nursing care in assisted and skilled nursing units. We recommend scheduling a tour specifically in the unit your loved one will occupy and asking for a clear plan on how the facility handles after-hours communication and staff turnover.

Google Reviews

Google Reviews

51 reviews on Google
The Village at Germantown receives polarized feedback, with many residents and families in independent living praising the community atmosphere, activities, and staff. However, significant concerns exist regarding the quality of care in the assisted living and skilled nursing units, specifically regarding nursing turnover, communication delays, and inconsistent hygiene standards.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean6.0Activities10.0Meds4.0Memory5.0Comms3.0Value3.0

Strengths

  • Engaging activities and social events
  • High-quality physical and speech therapy
  • Welcoming independent living environment
  • Professional and responsive social work staff

Concerns

  • Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
  • Inconsistent nursing care and hygiene standards in assisted/skilled units (mentioned by 5 reviewers)
  • High staff turnover and reliance on temporary agency personnel (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'16(4)'18(1)'21(8)'24(19)'26(4)

Distribution · 55 analyzed

5
35
4
3
3
1
2
2
1
14

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the high staffing rating, how do you ensure that the care remains consistent when utilizing temporary or agency personnel?
  • 2I understand that communication is vital for our family; what is the best way to reach nursing staff directly to get updates on a loved one's daily status?
  • 3Since the therapy team is highly regarded here, how is their progress integrated into the daily nursing care plan?
  • 4I noticed some feedback regarding hygiene standards; could you walk me through your daily routine for room maintenance and personal care assistance?
  • 5What specific protocols are in place to ensure medication management is accurate and timely for residents?
  • 6The social events seem to be a real highlight here—could you share a few examples of activities that encourage residents to connect with one another?

Personalized based on this facility's data


Key Review Excerpts

The activities are amazing!! They always include family if desired! The social work care is top notch as well and provides specific updates! We’ve also been very pleased with his recent speech therapy!

Long-term resident's family · 2024★★★★★

My mom was at The Villages Skilled Nursing after a fall. I could not have picked a better place for her to recover. The staff was so kind, interactive, compassionate and HAPPY!

Rehab patient's family · 2024★★★★★

The only problem I had was I was put into an unclean room and the shower curtain was filthy and was told they couldn’t replace it because they were out. But after speaking to the morning nurse about it and she looked at it, they apparently found one and it was replaced the next day.

Rehab patient · 2023★★★★
Source: 51 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.09hrs
OK
Registered nurses for medical care
Total Nursing
6.94hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.3%
Worse than Avg
Here
34.3%
US
19.5%
TN
31.9%
Shelby
22.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TN
89.5%
Shelby
85.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
12.1%
TN
12.9%
Shelby
13.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
15.4%
TN
16.9%
Shelby
14.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.3%
Worse than Avg
Here
20.3%
US
14.4%
TN
14.6%
Shelby
13.0%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility12.0%
Worse than Avg
Here
12.0%
US
4.9%
TN
5.2%
Shelby
6.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
81.8%
TN
79.4%
Shelby
70.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.7%
Better than Avg
Here
93.7%
US
79.7%
TN
79.8%
Shelby
67.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
TN
1.6%
Shelby
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (5.9)

The Village at Germantown shows a mixed pattern with 23 deficiencies across three surveys, but all issues were corrected by the facility. The most recurring problems involve medication management, food safety and preparation, and building safety systems like fire alarms and emergency exits. While deficiencies have persisted across multiple years in areas like food service and safety systems, the facility has consistently addressed each identified issue with documented correction dates.

Sep 11, 2025Routine
8
0880Immediate jeopardy · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0343Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Sep 22, 2022Routine
6
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Aug 14, 2019Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0729Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0026Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Federal Penalties

Fine

Sep 11, 2025

$11,196

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Village at Germantown

Organization Type

nonprofit

Ownership & Management

Key personnel

Lavy, JunaitaManagerRepking, JulieManagerSelheimer, DonaldManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call