The Villa at Rose City
Strong Medicare quality ratings; families often praise clean and bright facility environment. Still worth an in-person visit.
based on 123 Google reviews
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What this means for your family
The Villa at Rose City is highly regarded for its clean environment and compassionate, long-tenured staff, making it a strong candidate for long-term care. However, families should be aware of potential communication gaps, such as difficulty reaching the facility by phone, and should proactively monitor medication management and personal care schedules upon admission.
Google Reviews
Google Reviews
123 reviews on Google“The Villa at Rose City receives high praise for its clean, well-maintained facility and a staff that is frequently described as compassionate, professional, and attentive. While most families report excellent experiences with rehab and long-term care, there are isolated but serious concerns regarding medication management, communication responsiveness, and occasional delays in personal care routines like showering.”
Quality Themes
Tap a score for detailsStrengths
- Clean and bright facility environment
- Compassionate and attentive nursing staff
- Effective and inspiring rehabilitation therapy
- Strong coordination of care and social services
Concerns
- Difficulty reaching staff via phone (mentioned by 2 reviewers)
- Delays or inconsistency in personal care (showering) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 127 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you incorporate that family input into your daily care routines?
- 2With your strong focus on rehabilitation therapy, how do you ensure that the same level of attention is consistently applied to daily personal care tasks like showering and grooming?
- 3Given the importance of medication management, could you walk us through the oversight process you have in place to ensure accuracy and safety for residents?
- 4We’ve heard great things about your social services; what does a typical week of activities look like for a resident who enjoys staying active and engaged?
- 5Since reaching staff by phone can sometimes be challenging, what is the best way for family members to get timely updates on their loved one’s status?
- 6Regarding your health inspection history, what specific steps has the facility taken recently to address those identified areas for improvement?
Personalized based on this facility's data
Key Review Excerpts
“My dad was at The Villa for a year and a half, through some difficult medical situations. The staff were SO caring of him -- you could tell they genuinely LOVE their residents.”
“The Villa is fully staffed, with no shortages of help available at all times. Several staff members have been employed there for decades, which says a lot about the way their staff are treated by their employer.”
“I am a public guardian with clients in several facilities across the state, but the Villa at Rose City is by far the best! I have yet to come across another facility as great as the Villa at Rose City.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed a complaint that led to findings about accident hazards, and this facility shows a concerning pattern across all four surveys with recurring issues in medication management, care planning, and safety protocols. The most frequent problems involve pharmacy services (medication labeling and unnecessary drugs), resident assessment and care planning, and environmental safety including fire safety systems. While all deficiencies show correction dates, the persistence of similar issues across multiple years suggests ongoing challenges with maintaining consistent standards of care.
Mar 6, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Oct 24, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 25, 2024Routine19
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 14, 2023Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Oct 24, 2024
$50,895
Ownership & Operations
Who Operates This Facility
The Villa at Rose City
for profit
Chain Affiliation
Villa Healthcare
18 facilities nationwide
Chain avg rating: 2.6/5 · Rank 3 of 18
Ownership & Management
Owners
Omnia Opco Holdings LLC
Owner · Organization
Berger, Menachem
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Israel, Benjamin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kroll, Gabriel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Nagel, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Stern, Todd
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
123 reviews from families & visitors
Official Website
Visit villaatrosecity.com
Medicare data downloads
Original nursing home datasets
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