The Springs Searcy
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 131 Google reviews
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What this means for your family
The Springs of Searcy has a dedicated staff that many families praise for their genuine care, particularly in the rehab department. However, the recurring reports of delayed hygiene assistance and understaffing are serious red flags. If you choose this facility, we strongly recommend frequent, unannounced visits to ensure your loved one's basic needs are being met promptly.
Google Reviews
Google Reviews
131 reviews on Google“The Springs of Searcy receives highly polarized feedback, with some families praising the dedicated staff and effective rehab services, while others report severe neglect and unsanitary conditions. Recurring complaints highlight significant issues with understaffing, leading to long wait times for basic hygiene needs and concerns regarding patient dignity. Prospective families should be aware of these inconsistencies and perform thorough, unannounced visits to assess the current environment.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated, compassionate nursing staff
- Effective rehabilitation therapy programs
- Responsive administrative leadership
- Clean and welcoming atmosphere (noted by several visitors)
Concerns
- Chronic understaffing leading to delayed hygiene care (mentioned by 11 reviewers)
- Unsanitary room conditions and poor housekeeping (mentioned by 8 reviewers)
- Lack of responsiveness to call lights/requests for assistance (mentioned by 6 reviewers)
- Poor communication regarding medical status and care plans (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the size of the facility, what specific protocols are in place to ensure that call lights are answered promptly and that residents receive timely assistance with daily hygiene?
- 2Could you walk me through your current housekeeping schedule and how you ensure that individual resident rooms remain consistently clean and sanitized?
- 3With your rehabilitation therapy programs being a noted strength, how do you integrate those therapeutic goals into the daily routine for residents who are not in active therapy sessions?
- 4How do you proactively communicate changes in a resident's medical status or updates to their care plan to ensure family members are always kept in the loop?
- 5What steps are being taken to ensure consistent staffing levels across all shifts to maintain the high quality of care your nursing team is known for?
- 6What is your process for managing and auditing medication administration to ensure accuracy and safety for all residents?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff and administration are amazing. They have shown so much love and care for my husband. I wish I had found this place a few years ago.”
“My sister was moved to the Springs to receive rehab after breaking her hip. She was put into the room around six pm and was not checked on again until the morning. Was told to wet herself and they would change her.”
“It is a great place but disappointed that my husband has to wait so long to be changed when he poops his pants. He can't get up and I don't want him getting sores from it being on him to long.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Springs Searcy has persistent issues with food safety and dietary services, appearing in nearly every inspection over three years, alongside recurring problems with resident care planning and quality of care. Families have filed complaints that led to citations for infection control and facility assessment deficiencies. While all violations have been corrected, the repeated food service problems across multiple surveys suggest ongoing challenges in this critical area that families should discuss during any visit.
Mar 26, 2026Routine5
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 26, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 13, 2025Complaint1
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Oct 3, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 3, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 26, 2023Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Federal Penalties
Fine
Mar 26, 2026
$12,735
Ownership & Operations
Who Operates This Facility
The Springs Searcy
for profit
Chain Affiliation
The Springs Arkansas
26 facilities nationwide
Chain avg rating: 3.5/5 · Rank 13 of 26
Ownership & Management
Owners
Kurz, Chaim
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
131 reviews from families & visitors
Official Website
Visit thespringssearcy.com
Medicare data downloads
Original nursing home datasets
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