The Springs of Mine Creek
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 66 Google reviews
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What this means for your family
The Springs of Mine Creek is frequently praised for its clean environment and helpful rehab staff, making it a strong candidate for recovery. However, families should be vigilant regarding personal care and hygiene; we recommend conducting unannounced visits to ensure your loved one is being checked on regularly.
Google Reviews
Google Reviews
66 reviews on Google“The Springs of Mine Creek receives many positive reviews praising the facility's cleanliness and the kindness of the nursing staff, particularly regarding rehabilitation services. However, some families have reported concerns regarding hygiene standards and inconsistent attention to residents' personal care needs. While many visitors feel the staff is professional and communicative, others have noted issues with responsiveness and basic care protocols.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Professional and kind nursing staff
- Effective rehabilitation services
- Welcoming environment for family visits
Concerns
- Inconsistent personal hygiene and toileting assistance (mentioned by 2 reviewers)
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With the facility maintaining a 5-star CMS rating, what specific protocols do you have in place to ensure consistent support for residents needing assistance with daily personal hygiene and toileting?
- 2I noticed that reaching the facility by phone can sometimes be a challenge; what is the best way for family members to get timely updates on their loved one's status?
- 3Given the 3-star CMS staffing rating, how do you manage shift transitions to ensure that residents receive attentive care throughout the entire day and night?
- 4I see that you engage with some feedback online; how does your leadership team use family input to continuously improve the quality of care provided here?
- 5Could you walk me through the typical daily routine and social activities available to help residents feel connected and active within the community?
- 6In the event of a medical emergency, what is your process for stabilizing a resident and communicating immediately with their primary family contact?
Personalized based on this facility's data
Key Review Excerpts
“Amazing, clean facilities and very efficient staff. No matter what I have asked of any staff member they have helped me in every way.”
“I like the way the nurses and staff call me whenever something is going on with my mom and I like the nurses they are really nice when I go to see my mom.”
“The only bad thing I would say is the cnas aren't trained good enough.other than that's it's a nice place.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Springs of Mine Creek has 17 deficiencies across three surveys, with recurring issues in fire safety systems, food service operations, and medication management appearing consistently across all inspection periods. While all violations have been corrected by the facility, the pattern of repeated deficiencies in critical safety areas like smoke detection and food handling suggests ongoing operational challenges that families should discuss with facility leadership.
Feb 20, 2026Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 8, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Oct 27, 2023Routine6
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
The Springs of Mine Creek
for profit
Chain Affiliation
The Springs Arkansas
26 facilities nationwide
Chain avg rating: 3.5/5 · Rank 5 of 26 (Best)
Ownership & Management
Owners
Hoffman, Helen
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kurz, Chaim
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kurz, Solomon
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit thespringsminecreek.com
Medicare data downloads
Original nursing home datasets
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