The Preserve at Cedarwood

A staff member did not have a high school diploma, GED, or active registry status on file.

The outside windowpane of resident room #110 was observed to have a hole and spidering glass.

A resident's preadmission screening form lacked a determination that the resident's needs could be met by the home.

The resident assessment support plan did not indicate a need for an enabler bar that was observed in the resident's room.

Residents #1, #2, #3, and #4 had not received a quarterly account of financial transactions.

The refund issued to a resident's family following a death was not processed through the required channels in accordance with the Elder Care Payment Restitution Act.

A staff person did not receive required annual training in fire safety, emergency preparedness, and falls/accident prevention for the 2023 training year.

A spray bottle containing peroxide cleaner was left unlocked and accessible to residents in the memory support unit bathroom cabinet.

A staff member used disrespectful language toward a resident, stating, 'I'm not crazy like you are.'

A resident's medication administration record failed to indicate the diagnosis or purpose for a prescribed medication.

A resident's assessment did not include information regarding an impairment or how the facility would meet that need.

A direct care staff person did not receive the required 12 hours of annual training for the 2022 training year.

A strong urine odor was detected throughout the hallways and living areas of the secured dementia care unit.

Refrigerators and freezers in the activity room were missing required thermometers.

There was no documentation for two residents confirming that they or their designated persons did not object to admission to the secured dementia care unit.