The Parkdale
Families consistently rate this highly — reviewers highlight warm, compassionate frontline staff. Schedule a visit to confirm the fit.
based on 49 Google reviews
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What this means for your family
While the facility offers an engaging activities program, the recent regulatory investigations regarding neglect and medication errors are a critical red flag. Before considering The Parkdale, we strongly advise requesting the most recent state inspection report and asking management directly about the status of the memory care unit and their current medication administration protocols.
Google Reviews
Google Reviews
49 reviews on Google“The Parkdale presents a highly polarized experience for families, with many praising the facility's aesthetic appeal and specific staff members, while others report severe operational failures. Recent reviews highlight critical concerns regarding medication management, hygiene, and regulatory investigations, contrasting sharply with long-term positive testimonials. Families should be aware of significant reports of neglect and facility-wide instability that have emerged in the last year.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate frontline staff
- Engaging activities and events program
- Beautiful, well-maintained physical environment
- Effective leadership from specific directors
Concerns
- Medication mismanagement and neglect (mentioned by 3 reviewers)
- Poor food quality and lack of snacks (mentioned by 3 reviewers)
- Chronic equipment failure (laundry/dishwashers) (mentioned by 3 reviewers)
- Understaffing and slow response times (mentioned by 3 reviewers)
- Theft of resident personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your activities program is highly praised; could you walk us through a typical week of events and how residents are encouraged to participate?
- 2We understand that medication management is a high priority for our family; what specific protocols and oversight measures do you have in place to ensure accuracy and consistency?
- 3With a facility of 164 residents, how do you ensure that staff response times remain prompt and consistent, especially during peak hours?
- 4We’ve heard great things about your leadership team; how do they stay involved in the day-to-day operations to ensure the facility remains well-maintained and functioning smoothly?
- 5Could you share how you handle resident feedback regarding dining options and how you ensure that nutritional needs and snack preferences are consistently met?
- 6What security measures or inventory protocols do you have in place to help residents keep track of their personal belongings and ensure their peace of mind?
Personalized based on this facility's data
Key Review Excerpts
“On Tuesday, April 1, 2025, at 11:20 a.m., I received a call from MDHHS informing me that they were on-site at The Parkdale facility. I was told that an investigation had been conducted, during which multiple claims of neglect and medication mismanagement were substantiated.”
“Place has really gone down hill since new ownership... incorrect meds have been given to my family member. Come in here at night and the front entry smells like Marijuana. Washer has been down for a long time.”
“The facility and staff give impeccable care to the residents. It has been uplifting to see the focus of their residents start with compassion and kindness.”
Ownership & Operations
Who Operates This Facility
Rmh Solutions LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit parkdalesl.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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