The New Falls
Families consistently rate this highly — reviewers highlight kind and attentive nursing staff. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
The New Falls Home is highly regarded for its compassionate staff and ability to support residents with dementia. While the facility has a strong reputation for care, we recommend scheduling a tour to observe staff-to-resident interactions firsthand, as most positive feedback is anecdotal rather than detailed.
Google Reviews
Google Reviews
14 reviews on Google“The New Falls Home receives consistent praise for its kind, attentive staff and its ability to help residents maintain their independence while managing conditions like dementia. Families appreciate the facility's clean environment and the variety of activities provided to keep residents socially engaged and stimulated.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing staff
- Clean and well-maintained facility
- Effective support for resident independence
- Engaging activities for residents
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With 111 residents here at The New Falls, how do you ensure that the nursing staff maintains that personal, attentive connection that so many families appreciate?
- 2I’ve noticed the facility is consistently praised for being well-maintained; how do you manage your cleaning and upkeep schedules to keep the environment so welcoming?
- 3Since your team is known for supporting resident independence, what does that look like in practice for someone who wants to stay active while needing a little extra help?
- 4Could you walk me through the variety of activities offered during the week and how you encourage residents to get involved and socialize with their neighbors?
- 5Given your focus on attentive care, what is your protocol for handling medical needs or emergencies during the overnight hours when staffing levels shift?
- 6I saw that your team takes the time to respond to feedback online; how do you use that family input to continuously improve the experience for residents at The New Falls?
Personalized based on this facility's data
Key Review Excerpts
“The staff there have been exceptional, ensuring she leads the best life possible. They are attentive to her medication needs and provide her with individual attention whenever the weight of her condition becomes overwhelming.”
“Friendly staff, my grandmother has had a hard time transitioning to assisted living in the past but The Falls Home has helped her in keeping her independence.”
“Great elderly care at The Falls Home. Faculty there keep the residents stimulated and well.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
17 violations from 7 inspections
Oct 28, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 2, 2025Complaint
Operating certificates
Resident services
Resident services
Aug 19, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Apr 2, 2024Complaint
Resident services
Resident services
Resident services
Resident services
Jan 17, 2024Complaint
Resident services
Admission standards
Resident services
Personnel
Resident protections
Operating certificates
Admission standards
Admission and retention standards
Jan 16, 2024Complaint
Operating certificates
Admission standards
Apr 28, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
The New Falls Home. LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit thefallshome.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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