The Meridian
Strong Medicare quality ratings; families often praise clean and well-maintained environment. Still worth an in-person visit.
based on 72 Google reviews
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What this means for your family
While older reviews suggest a high-quality, resort-like experience, recent feedback indicates a significant decline in care standards and staff professionalism. If you choose this facility, you should closely monitor the responsiveness of the nursing staff and verify that basic hygiene and communication needs are being met during your visits.
Google Reviews
Google Reviews
72 reviews on Google“Families considering THE MERIDIAN should be aware of significant discrepancies in care quality, as recent reviews heavily criticize unprofessional staff behavior, neglect, and poor communication. While some older reviews praise the facility's cleanliness and amenities, more recent feedback highlights serious concerns regarding patient neglect, rude staff, and inadequate responsiveness to family inquiries.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained environment
- Modern therapy and rehab equipment
- Pleasant dining views
- Friendly housekeeping staff
Concerns
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
- Inadequate patient care and neglect (mentioned by 2 reviewers)
- Issues with food temperature and quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a 4-star rating in staffing, how do you ensure that the care remains personalized and consistent for each resident?
- 2I noticed you are very responsive to feedback from families; how does the administration typically incorporate resident or family suggestions into daily operations?
- 3Can you walk us through what a typical day of social activities and engagement looks like for the residents here?
- 4How does the nursing team coordinate with outside doctors or handle medical emergencies during the overnight hours?
- 5Since there are a few recent deficiencies noted in the inspections, what specific steps has The Meridian taken to address those areas and improve care?
- 6With 96 residents living here, how do you foster a sense of community and make sure no one feels lost in the crowd?
Personalized based on this facility's data
Key Review Excerpts
“The Meridian in Galveston has a great staff the housekeepers clean the rooms so well it smells very clean on the hallways and walk ways are nice and spotless.”
“I recently toured the facility with my 80 year old mother and was extremely impressed. Even my 8 year old though it was a Hotel Resort that we were booking a family vacation at.”
“The night staff stand out in the parking lot night after night yelling and screaming at each other. They are very loud. The elderly residents have to listen to them night after night.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Meridian shows ongoing issues across all three surveys with recurring problems in resident assessments and care planning, medication management, and fire safety systems, though all deficiencies have correction dates. Families filed complaints that triggered inspections, including concerns about resident rights and assessment coordination. The facility has consistently had deficiencies in core care areas like developing timely care plans and ensuring proper medication regimens across multiple years from 2022 to 2024.
Oct 30, 2024Routine9
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Oct 30, 2024Complaint1
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Sep 14, 2023Routine4
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Sep 14, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Jul 7, 2022Routine6
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Ownership & Operations
Who Operates This Facility
Rj Meridian Care of Galveston LLC
for profit
SEAN L BUELOW
Chain Affiliation
Rj Meridian Care
5 facilities nationwide
Ownership & Management
Owners
Balentine, Jay
Owner
Lozano, Ramiro
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit meridiangalveston.com
Medicare data downloads
Original nursing home datasets
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