See every facility — official ratings, family reviews, no referral fees.
Assisted Living

The Maynard

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.

14 Maynard Lane, Strasburg, VA 2265745 bedsLicensed & Active
Google rating
4.6/5

based on 27 Google reviews

5
4
3
2
1

Watch The Maynard

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The Maynard is an excellent choice for families seeking a high-engagement environment with a deeply caring staff. While there were significant complaints regarding staffing and maintenance in much older reviews, recent feedback indicates a much higher standard of care and cleanliness. You may want to check for parking availability if you plan on frequent, long visits.

Google Reviews

Google Reviews

27 reviews analyzed
The Maynard is highly regarded by families for its exceptionally kind, attentive, and professional staff who treat residents like family. Reviewers frequently praise the vibrant activity programs and the clean, welcoming, and updated environment. While there is a single historical mention of understaffing and maintenance delays from several years ago, recent reviews overwhelmingly highlight a positive transformation under new management.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0Activities10.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing and care staff
  • Engaging and diverse daily activity programs
  • Clean, bright, and well-maintained facility
  • Welcoming and home-like atmosphere

Concerns

  • Limited visitor parking availability

Rating Trends

Tap a year to see what changed

2345.02016(1)1.02017(1)1.02020(1)5.02023(1)4.52024(4)4.92025(15)5.02026(4)

Distribution

5
22
4
3
3
0
2
0
1
2

How They Respond to Reviews

11%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of personalized care remains consistent for every resident?
  • 2The facility looks so bright and well-maintained; what is your routine for keeping the common areas and resident rooms looking so clean and inviting?
  • 3We are looking for a place with a vibrant social life—could you tell us more about the specific types of daily activities and outings you offer to keep residents engaged?
  • 4Since the community is a cozy size, how do you manage medical emergencies or urgent care needs during the overnight hours?
  • 5We want to make sure we can visit often; do you have any tips or designated areas we should use for parking when we come to see our loved one?
  • 6It's great to see that management engages with the community online; how does the leadership team stay involved in the day-to-day atmosphere of the home?

Personalized based on this facility's data


Key Review Excerpts

I haven't seen any other facility that keeps the residents so engaged with daily activities. This creates an environment of "thriving" and is so benefiticial to the residents overal health and longevity.

Family member comparing multiple facilities · 2026★★★★★

The staff at Greenfield home were so wonderful, loving and compassionate to my father, Eddie Jones, during his stay there. My father loved Greenfield and he wanted to live there permanently, it was so nice.

Family member of a deceased resident · 2016★★★★★

The Maynard has been a godsend for us! The facility itself is very nice, clean, and it just recently got an interior "facelift" (although it was very nice already!) to make it even more beautiful than ever.

Family member · 2024★★★★★
Source: 27 Google reviews

State Inspection History

State Inspections

Source: VA State Licensing Agency

4total
23deficiencies
Nov 10, 2025Routine

Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/10/2025 from 10:15 a.m. until 4:45 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 35 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 3 Observations by licensing inspector: The Licensing Inspector toured the community and observed the residents during activities and meals. The Licensing Inspector reviewed the following at the time of inspection: sample of resident and employee records, medication administration, fire drills, emergency drills, pharmacy review, menus, activity calendars, verified appropriate amount of liability insurance, and dietician report. Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Via, Licensing Inspector at (540) 682-1739 or by email at Angela.Via@dss.virginia.gov

22VAC40-73-250-C

Based on staff record reviews and staff interview, the facility failed to ensure personal and social data was maintained on staff and included in the staff record. Evidence: 1. Record for staff 2, hired 9/8/2025, did not contain the required personal and social data. 2. During an interview with LI on 11/10/2025, staff 4 confirmed the personal and social information/data, such as employee?s date of birth or name and phone number of the emergency contact, was not included in staff 2?s employee record.

22VAC40-73-350-B

Based on record reviews and staff interview the facility failed to ascertain, prior to admission, whether a potential resident was a registered sex offender, document the findings in the resident's record and the date the information was obtained. Evidence: 1. Record for resident 3, admitted 5/24/2025, did not contain evidence of a registered sex offender search. 2. During an interview with the LI on 11/10/2025, staff 4 confirmed the facility failed to ascertain, prior to admission, whether a resident 1 was a registered sex offender, document the findings in resident 1?s record and the date the information obtained.

22VAC40-73-390-A

Based on record review and staff interview, the facility failed to ensure at or prior to the time of admission, there was a written agreement or acknowledgment of notification, that was dated and signed by the resident or the appropriate legal representative and by the licensee or administrator. Evidence: 1. Resident 2 admitted 3/10/2025 did not have a resident agreement in the resident record. 2. During an interview with LI on 11/10/2025, staff 4 confirmed the facility failed to ensure there was a written admission agreement signed by the resident or the legal representative and the administrator.

22VAC40-73-410-A

Based on resident record review and staff interview, the facility failed to provide an orientation, upon admission, for new residents and their legal representatives, which included emergency response procedures, mealtimes, and use of the call system. Acknowledgment of having received the orientation must be dated by the resident and, as appropriate, his legal representative, with documentation kept in the resident's record. Evidence: 1. Record for resident 1, admit date 12/17/2024, did not contain a documented orientation that was signed by the resident or legal representative. 2. Record for resident 2, admit date 3/10/2025, did not contain a documented orientation that was signed by the resident or legal representative. 3. Record for resident 3, admit date 5/24/2025, did not contain a documented orientation that was signed by the resident or legal representative. 4, Record for resident 4, admit date 6/6/2025, did not contain a documented orientation that was signed by the resident or legal representative. 5. Staff 4 presented an acknowledgement of the resident handbook as what was used to comply with this standard, but this document does not contain the required information as required per the standard. 6. During an interview with the LI on 11/10/2025, staff 4 confirmed there was no documented orientation for residents 1, 2, 3, and 4 and their respective legal representatives, which included emergency response procedures, mealtimes, and use of the call system.

22VAC40-73-450-A

Based on record review and staff interview, the facility failed to ensure that the preliminary plan of care was developed to address the basic needs of the resident to adequately protect the health, safety, and welfare of the resident. Evidence: 1. Record for resident 3, admitted 5/24/2025, did not contain a preliminary plan of care. 2. During an interview with the LI on 11/10/2025, staff 4 acknowledged the facility failed to ensure the preliminary plan of care was developed to address the basic needs of resident 3.

22VAC40-73-550-G

Based on resident record review and staff interview, the facility failed to ensure the rights and responsibilities of residents in assisted living facilities were reviewed annually with each resident or legal representative and each staff person with written acknowledgement of having been so informed, along with the date of the review, filed in the resident?s and staff?s record. Evidence: 1. Record for resident 2, admitted 3/10/2025, did not contain a signed acknowledgement that the rights and responsibilities of residents had been reviewed. 2. Record for resident 3, admitted 5/24/2025, did not contain a signed acknowledgement that the rights and responsibilities of residents had been reviewed. 3. During an interview with the LI on 11/10/2025, staff 4 acknowledged that the review of rights and responsibilities of residents had not been completed as required.

22VAC40-73-720-A

Based on record review and staff interview, the facility failed to ensure Do Not Resuscitate (DNR) Orders for withholding cardiopulmonary resuscitation from a resident in the event of cardiac or respiratory arrest were only carried out in a licensed assisted living facility when both a valid written order had been issued by the resident's attending physician and the written order was included on the individualized service plan. Evidence: 1. Resident 4, admitted 6/6/2025, had a signed physician?s Do Not Resuscitate (DNR) order dated 9/26/2025. Individualized service plan ( ISP

63.2-1720-C-1

Based on staff record reviews and staff interview, the facility failed to obtain a sworn statement or affirmation disclosing whether the person has a criminal conviction or is the subject of any pending criminal charges within or outside the Commonwealth. Evidence: 1. The Licensing Inspector (LI) requested all sworn statements for all new staff hired since the last mandated inspection conducted on 10/28/2024 and 10/29/2024. 2. Staff 15, hired 9/30/2025, contained a sworn statement dated 10/3/2025. 3. During an interview with the LI on 11/10/2025, staff 4 acknowledged the sworn statement for staff 15 was dated after the hire date and should be obtained when employment application is submitted.

63.2-1720-E

Based on staff record reviews and staff interview, the facility failed to obtain an original criminal history record report for each employee within 30 days of employment. Evidence: 1. The Licensing Inspector (LI) requested all criminal history record reports (CHRR) for all new staff hired since the last mandated inspection conducted on 10/28/2024 and 10/29/2024. 2. Staff 13, hired 4/14/2025, contained a CHRR dated 11/10/2025 (date of the inspection). 3. During an interview with the LI on 11/10/2025, staff 4 acknowledged the facility ran the CHRR for staff 13 on the day of the inspection and thus failed to obtain the required reports within 30 days of employment as required by the standard.

Oct 28, 2024Routine

Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at The Maynard for each day of the inspection: 10/28/24 9:30 a.m. to 4:30 p.m. and 10/29/24 9:15 a.m. to 6:00 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 37 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 9 Number of staff records reviewed: 3 Number of interviews conducted with residents:1 Number of interviews conducted with staff: 2 Observations by licensing inspector: The Licensing Inspector (LI) observed the residents during activities, meals and medication administration. The following were reviewed at the time of inspection: menu, food intake, activity calendar, fire drills, emergency drills, resident council minutes, dietician report, healthcare and medication oversight, fire marshal inspection, Virginia Department of Health inspection. LI reviewed corrective actions completed since the last inspection. Additional Comments/Discussion: Renewal application should be received at least 60 days prior to license expiration date. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jill James, Licensing Inspector at 540-418-2631 or by email at jill.james@dss.virginia.gov

22VAC40-73-210-B

Based on record reviews and staff interview, the facility failed to ensure direct care staff attended at least 18 hours of training annually. Evidence: 1. Record of staff training logs indicated the following: staff 3 (hire date 5/09/2023) completed nine hours from 5/09/2023 to 5/08/2024; staff 4 (hire date 7/07/2022) completed 12.5 hours from 7/07/2023 to 7/06/2024. 2. On 10/29/2024, staff 1 confirmed there were no additional training records.

22VAC40-73-250-C

Based on document reviews and staff interview, the facility failed to obtain verification that staff received a copy of their current job description. Evidence: 1. Job description for staff 2 (hire date 4/14/2024) was not signed and there was no verification that staff 2 received a copy. 2. A new job description for staff 3 (hire date 6/07/2022) was not signed when position changed from resident assistant to medication care manager. There was no verification that staff 3 received a copy of the new job description. 3. On 10/29/2024, staff 1 confirmed that job descriptions were not signed and there was no additional documentation.

22VAC40-73-260-C

Based on direct observation and staff interview, the facility failed to ensure the posted listing of all staff who had certification in first aid (FA) and cardiopulmonary resuscitation (CPR) was current. Evidence: 1. On 10/28/2024, the licensing inspector observed the posted list of staff with FA/CPR which was dated 8/01/2022. 2. On 10/28/2024, staff 1 confirmed the posted list had not been updated since 8/01/2022.

22VAC40-73-350-C

Based on record reviews and staff interview, the facility failed to ensure residents or their legal representatives were informed annually of the sex offender registry and failed to maintain written acknowledgement on file. Evidence: 1. Files for residents 1, 2, 3 and 4 did not have written acknowledgement of an annual notification of the sex offender registry. 2. On 10/28/2024, staff 1 confirmed notice of the sex offender registry had never been provided to the residents on an annual basis.

22VAC40-73-610-B

Based on direct observation and staff interview, the facility failed to ensure the current weekly menu was posted. Evidence: 1. On 10/28/2024, the licensing inspector observed the printed menu posted on the resident information board for week 10/20/2024 through 10/26/2024. 2. On 10/28/2024, staff 1 confirmed the current week?s menu was not posted.

22VAC40-73-620-A

Based on document review and staff interview, the facility failed to ensure a dietary oversight of special diets was completed at least every six months. Evidence: 1. The facility record included a dietary oversight completed on 4/10/2023. 2. On 10/28/2024, upon request, the facility did not provide any additional documentation of dietary oversight. 3. On 10/28/2024, staff 1 confirmed dietary oversight had not been completed since 4/10/2023.

22VAC40-73-640-D

Based on observation and staff interviews, the facility failed to ensure at least one pharmacy reference book, drug guide, or medication handbook for nurses was no more than two years old. Evidence: 1. On 10/28/2024, the licensing inspector observed a Nursing Drug Handbook dated 2021 in the medication area. 2. On 10/28/2024, staff 1 and staff 3 confirmed the Nursing Drug Handbook dated 2021 was the only available drug reference book.

22VAC40-73-660-A-7

Based on observation and staff interview, the facility failed to ensure single-use and dedicated medical supplies and equipment were appropriately labeled and stored. Evidence: 1. On 10/28/2024, the licensing inspector checked the medication cart with staff 3 and observed glucose pens did not have identifiable information or prescription labels for residents 3, 4, and 10. 2. On 10/28/2024, staff 3 confirmed the glucose pens did not have identifiable information or prescription labels.

22VAC40-73-680-M

Based on observation, document review and staff interview, the facility failed to ensure medications ordered for as-needed ( PRN

22VAC40-73-960-C

Based on direct observation and staff interview, the facility failed to ensure the telephone numbers for the fire department, rescue squad, police, and Poison Control Center were posted by each telephone shown on the fire and emergency evacuation plan. Evidence: 1. On 10/28/2024, the licensing inspector and staff 1 conducted a facility walk through and observed that emergency numbers were not posted at the desk telephones noted on the emergency evacuation plan. 2. On 10/28/2024, staff 1 confirmed that emergency numbers were not posted by desk telephones noted on the emergency evacuation plan.

22VAC40-73-970-E

Based on document reviews and staff interview, the facility failed to ensure a record of the required fire and emergency evacuation drills were kept at the facility. Evidence: 1. Record of required fire and emergency evacuation drills were requested for October 2023 through October 2024. The drills for November 2023 and December 2023 were missing. 2. On 10/28/2024, staff 1 stated drills had been completed monthly but documentation for November 2023 and December 2023 could not be found.

22VAC40-90-40-B

Based on document reviews and staff interview, the facility failed to obtain criminal history record reports (CRRs) on or prior to the 30th day of employment for 10 out of 53 new staff hired since the last inspection on 10/05/2023. Evidence: 1. On 10/28/2024, staff 1 provided a list of staff hired since 10/05/2023. 2. The following staff did not have CRRs completed and on file: staff 6 (hired 3/14/2024); staff 7 (hired 6/10/2024); staff 8 (hired 8/12/2024); staff 9 (hired 8/26/2024); staff 10 (hired 8/26/2024); staff 11 (hired 1/02/2024); staff 12 (hired 1/04/2024); staff 13 (hired 3/18/2024); staff 14 (hired 3/03/2024); staff 15 (hired 9/23/2024). 3. On 10/29/2024, staff 1 confirmed the 10 staff did not have CRRs completed and on file.

Oct 5, 2023Routine

Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: LI entered the facility at 8:10am on 10/5/2023 and exited at 1:05 pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 31 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 1 Observations by licensing inspector: LI observed medication administration. LI walked the physical plant. LI observed residents eating breakfast and lunch and engaging in activities. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jamie Eddy, Licensing Inspector at (703) 479-5247 or by email at jamie.eddy1@dss.virginia.gov

22VAC40-73-680-I

Based upon observation and record review, the facility failed to ensure that the initials of the direct care staff administering the medication were included on the Medication Administration Records ( MAR

22VAC40-73-700-2

Based upon observation, the facility failed to post a ?No Smoking Oxygen in Use? sign on the door of a room containing oxygen tanks and an oxygen concentrator. Evidence: 1. On 10/5/2023 LI observed oxygen tanks and oxygen concentrator in the room of Resident #2. 2. LI did not observe a ?No Smoking Oxygen in Use? sign on the door of Room #2.

Apr 13, 2023Routine
CleanReport

An initial inspection was conducted on 4/13/2023 due to a change in ownership of the facility. The facility had previously had a full renewal inspection on 8/17/2022 at which time they earned a three year license. The current census is 32. There was documentation that families, guardians or other representatives had been notified as per the standards of the forthcoming change in ownership. As per the application administrative and facility staff will not change. With a change of ownership a conditional license, which is a license for 6 months, is issued. This inspector reviewed with staff the basic changes that would need to occur during the next six months: new signed agreements and disclosures, new background checks and sworn disclosures, all contracts need to be updated and in general everything needs to be changed to the new name and owners. As required with a conditional license the facility will have site visits every sixty days until the renewal is due. The agreements, disclosures and background checks should be completed in the first 60 days. All current residents and staff will now have a new admission and hire date respectively. No change in the certificate of occupancy is required as there is no capacity change. The fire inspection was completed 8/23/22 and the health inspection 3/31/23. Following completion of the transfer of ownership the facility will seek inspection in the new name of the facility. Thank you to staff and residents for your cooperation during this initial inspection process. Should you have any concerns or questions contact Sharon DeBoever, licensing inspector at (540) 292-5930 or email at sharon.deboever@dss.virginia.gov. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call