The Lodge Assisted Living & Memory Care
Families consistently rate this highly — reviewers highlight compassionate and hands-on leadership. Schedule a visit to confirm the fit.
based on 15 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate leadership and clean environment, which can significantly improve a resident's quality of life. However, families should closely monitor personal hygiene routines and ensure a clear communication plan is in place, as some reviewers have noted lapses in hygiene services and difficulty reaching staff.
Google Reviews
Google Reviews
15 reviews analyzed“Families often praise the facility for its clean, inviting environment and the exceptional, hands-on leadership of the Director, Michelle Perry. However, there are serious concerns regarding inconsistent personal hygiene services and difficulty reaching staff via telephone.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and hands-on leadership
- Clean and inviting environment
- Kind and competent caregiving staff
- Positive atmosphere for memory care residents
Concerns
- Inconsistent personal hygiene and cleaning services
- Difficulty contacting staff via telephone
- Staffing levels appearing overworked or understaffed (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassionate leadership here; how does the management team stay involved in the day-to-day care of the residents?
- 2Since the environment is described as so clean and inviting, what kind of daily cleaning and personal hygiene routines are in place for each resident?
- 3What is the best way for our family to stay in touch with the caregivers, and how do you ensure we get timely updates if we can't reach someone by phone?
- 4Can you tell us about some of the favorite daily activities or social events that help create that positive atmosphere for the memory care residents?
- 5How is the staffing structured during the night or weekend shifts to ensure everyone receives attentive, hands-on care?
- 6In the event of a medical emergency or a sudden change in health, what are the immediate steps the staff takes to ensure my loved one is safe and cared for?
Personalized based on this facility's data
Key Review Excerpts
“Since she has been here her appetite has increased 10 fold, she is no longer being over medicated like they did to her at the last facility. She is talking better a lot more coherent than the last place.”
“The Lodge is a nice, clean facility with attentive staff and workers. The director, Michelle, is very caring, supportive and helpful and has made our loved one's stay comfortable.”
“My father spent more than a year and a half in the memory care ward of The Lodge Assisted Living and Memory Care, and to say the level of care did not meet our expectations would be an understatement.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on January 28, 2021, identified one deficiency related to Life Safety Code building standards, which was corrected by February 28, 2021. There are currently no active enforcement actions listed for this facility.
Jan 28, 2021Routine
Life Safety Code (1 violations)
The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101.
Ownership & Operations
Who Operates This Facility
The Lodge at Mt Pleasant LLC
for profit
SHEELA SINGAPERUMAL
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit thelodgemp.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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