The Lake Shore Assisted Living Residence
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and aide staff. Schedule a visit to confirm the fit.
based on 53 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a high level of emotional care and staff-resident bonding. While the staff is a standout strength, you may want to inquire about the current schedule of activities and the timeline for any pending facility maintenance.
Google Reviews
Google Reviews
53 reviews on Google“Families can expect a highly compassionate and attentive care environment, with multiple reviewers specifically praising staff members like Jessica and Julia for treating residents like family. While the facility is noted for its cleanliness and recent interior updates, some visitors have observed that certain areas or surfaces are beginning to show wear and could benefit from further maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and aide staff
- Clean and well-maintained resident rooms and public areas
- Strong sense of community and resident-staff bonds
- Recent interior renovations and updates
Concerns
- Visible wear and discoloration on some interior surfaces (mentioned by 2 reviewers)
- Need for increased variety in resident activities (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to families' feedback; how does the management team use resident and family input to improve the community?
- 2The recent renovations look lovely; are there any upcoming plans for further updates to the common areas or resident rooms?
- 3We've heard such great things about the bond between the staff and residents; how do the nursing and aide teams foster that sense of connection during their daily rounds?
- 4Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
- 5What does a typical weekly calendar look like, and are there plans to introduce more diverse or specialized activity options for the residents?
- 6The facility looks very well-maintained; how does the housekeeping team ensure the resident rooms and public spaces stay consistently clean and comfortable?
Personalized based on this facility's data
Key Review Excerpts
“The aides, specifically Julia, has formed a bond of trust with her and know her needs and how to address them while keeping her happy. The case manager, Jessica is very compassionate and caring and always addresses any concerns regarding my mom immediately.”
“I think the interior improvements of the last year have really worked out well. My family member who is a resident there has a very nice comfortable room and she seems to do well with the planned activities.”
“Every single employee that I encountered in my multiple visits, was eager to pre help, friendly and welcoming.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
28 violations from 15 inspections
Dec 9, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 30, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 3, 2024Other
Records and reports
Apr 3, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Mar 19, 2024Other
Records and reports
Mar 15, 2024Other
Records and reports
Dec 13, 2023Complaint
Personnel
Oct 6, 2023Complaint
Resident protections
Resident services.
Resident services
Ownership & Operations
Who Operates This Facility
Lakehaven Equities, INC.
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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