The Horizon Senior Living III
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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What this means for your family
The Horizon Senior Living III is highly praised for its compassionate staff and clean environment, particularly under the current management. While the facility is well-regarded, families should inquire about current staffing ratios to ensure their loved one's needs will be met consistently.
Google Reviews
Google Reviews
42 reviews on Google“The Horizon Senior Living III is highly regarded for its compassionate, family-oriented staff and clean, well-maintained environment. Multiple reviewers specifically praise the leadership of the administrator, Carrie, noting a significant improvement in atmosphere and care quality under her management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Strong, effective management
- Welcoming atmosphere for families
Concerns
- Understaffing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It’s so wonderful to see how clean and well-maintained the facility is; what is your team's routine for keeping the common areas so inviting?
- 2We noticed how much the management seems to care about the community; how would you describe the leadership style here at The Horizon?
- 3With such a cozy, small community of 20 residents, how do you ensure that every person gets the personalized, attentive care they need during busy shifts?
- 4What kind of daily activities or social outings do you have planned to help residents stay engaged with one another?
- 5In the event of a medical emergency or if a resident's needs change overnight, what is the protocol for getting them immediate care?
- 6How do you involve families in the daily life of the residents to maintain that welcoming atmosphere we see here?
Personalized based on this facility's data
Key Review Excerpts
“The staff and the management (Carrie) are top notch and what I call angels on earth. I’ve never seen health care workers be so selfless, caring and compassionate as they are here.”
“The staff worked together very well as a team, under the very capable and knowledgeable management of Ms. Carrie Jasman. The meals provided were delicious and we visitors were always welcome to join for dinner.”
“My Mom was a longtime/6+ yr resident of Horizon Senior Living in West Branch—starting pretty much as an independent resident but progressively worsening with a dementia diagnosis until her death in Sept ‘19. Initially— 6 yrs ago—she was very well taken care of and it’s become clear that, since Carrie took over as manager in ‘19, that level of care has returned.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
No deficiencies found. The facility's most recent renewal inspection and its original licensing study both concluded that the home is in substantial compliance with all applicable rules and statutes.
Ownership & Operations
Who Operates This Facility
Baruch Sls, INC.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit horizonseniorlivingwestbranch.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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