The Holiday Greens

The facility failed to develop and maintain a written emergency preparedness and response plan based on its risk assessment under subsection (b) of this section and that is adequate to protect facility residents and staff in a disaster or emergency.

The facility failed to post a copy of the most recent inspection report.

The facility failed to comply with complaint investigation requirements.

The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information.

The facility failed to post the Resident Bill of Rights.

The provider failed to post the facility's normal 24- hour staffing patterns.

The facility failed to post the Provider Bill of Rights.

The facility failed to post an HHSC sign that specifies how complaints may be filed with HHSC.

The facility failed to keep current and complete personnel records

The provider did not make all facility books, records, and documents accessible to HHSC staff upon request.

The facility failed to post the telephone number of the managing local ombudsman and the Ombudsman Program.

The facility failed to designate a manager in writing or did not have proof of the manager's qualifications.

The facility failed to post HHSC telephone hotline number to report suspected abuse, neglect, or exploitation.