The Heritage Memory Care
Families consistently rate this highly — reviewers highlight compassionate and patient caregivers. Schedule a visit to confirm the fit.
based on 25 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high level of emotional support and specialized dementia care. The staff's patience with difficult behaviors is a standout feature. While there was a single negative review from a volunteer, the overwhelming consensus from families is one of deep trust and satisfaction.
Google Reviews
Google Reviews
25 reviews on Google“Families considering The Heritage Memory Care can expect a highly compassionate environment where staff members are frequently praised for their patience and emotional connection to residents. Reviewers consistently highlight the facility's ability to treat residents like family, though one reviewer noted a very poor experience during a volunteer stint.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient caregivers
- Engaging daily activities and special events
- Clean and well-maintained environment
- Strong sense of community and family atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses that frequently use the reviewer's name and reference specific family members or details mentioned in the review. The tone is warm, community-oriented, and demonstrates a deep emotional connection to the residents.
Questions for Your Tour
- 1It’s wonderful to see how much the staff engages with the residents; could you tell us more about the specific types of daily activities or special events planned for the memory care community?
- 2The facility looks incredibly well-maintained; what is your routine for ensuring the environment stays clean and comfortable for all 44 residents?
- 3We noticed how much the management values communication through their responses to families; how can we best stay in touch with the team regarding our loved one's well-being?
- 4Since this is a specialized memory care setting, how do the caregivers approach moments of confusion or agitation with patience and compassion?
- 5In the event of a medical emergency during the night, what is the protocol for contacting both medical professionals and our family?
- 6How do you foster that sense of family and community among the residents here to help them feel at home?
Personalized based on this facility's data
Key Review Excerpts
“My mother was not an easy woman and could be downright mean. But the staff at the Heritage was always patient and kind with her.”
“They go over and beyond to compassionately love not only her but my family as well- keeping us informed and make any changes mom needs as she progresses with her dementia.”
“The facility is always clean and smells fresh! There are always activities for the residents!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on June 26, 2024, showed no new violations. However, a previous inspection in May 2021 identified several Life Safety Code deficiencies related to fire safety protocols, sprinkler maintenance, and fire extinguisher availability, all of which were subsequently corrected.
May 13, 2021Routine
Life Safety Code (4 violations)
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted and NFPA 10.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Ownership & Operations
Who Operates This Facility
Leading Life Acquisitions I, INC
nonprofit
SURPASS SENIOR LIVING, LLC
DEANA MOHR
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit theheritagetexas.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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