The Heritage at Lowman Rehab and Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 7 Google reviews

Watch The Heritage at Lowman Rehab and Healthcare
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (5 vs median 3)
- High staff turnover (53%)
- High RN turnover (53%)
Below average in SC · Below recommended RN staffing · Above recommended total nurse staffing · $14,664 in fines
What this means for your family
The Heritage At Lowman is a strong candidate for those prioritizing intensive physical and occupational therapy, as patients report excellent recovery outcomes. However, families should be aware of conflicting reports regarding staff quality and should conduct a thorough tour to observe staff engagement levels firsthand.
Google Reviews
Google Reviews
7 reviews on Google“The Heritage At Lowman Rehab And Healthcare receives praise for its effective physical and occupational therapy programs, which have helped patients recover from significant health events like strokes. However, the facility faces criticism regarding the quality of its nursing staff, with some reviewers citing concerns about low wages impacting care standards and overall professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Responsive nursing assistants
- Willingness to address family concerns
Concerns
- Low staff quality linked to poor compensation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on physical and occupational therapy, how do you integrate these rehabilitation services into a resident's daily routine?
- 2I noticed that staffing levels are rated highly by CMS; how do you maintain this consistency in care throughout the different shifts?
- 3Some families have expressed concerns about staff turnover and compensation; what steps is the facility taking to ensure your nursing assistants feel supported and stay with the team long-term?
- 4Regarding the recent health inspection reports, could you walk me through the specific improvements you have implemented to address those findings?
- 5How do you ensure that family concerns are addressed promptly, and what is your preferred process for keeping us updated on our loved one's health status?
- 6What does a typical day look like for residents in terms of social activities, and how do you encourage participation for those who might be hesitant?
Personalized based on this facility's data
Key Review Excerpts
“My mom was transferred to Lowman from Prisma Healthcare Parkridge and although an older facility, my mom received very good care. The nurses aids were young but they were caring and available.”
“My whole left side was paralyzed from a stroke. I was at the Heritage for a month and now people can't even tell I had a stroke. They made me work hard on my physical therapy, but it was worth it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems with medication management and safety supervision, with families filing complaints about these same issues. The most frequent deficiencies involve medication labeling and administration, accident prevention, and resident rights violations. While all violations have been corrected according to provider reports, the pattern of repeated medication management issues across multiple surveys and the fact that families have filed complaints about safety hazards suggest ongoing challenges with consistent care quality that warrant careful evaluation during visits.
Dec 9, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Aug 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 4, 2024Routine15
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
May 14, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 3, 2023Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 3, 2023Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Sep 4, 2024
$6,152
Fine
May 14, 2024
$8,512
Ownership & Operations
Who Operates This Facility
The Heritage at Lowman Rehab and Healthcare
nonprofit
Ownership & Management
Owners
Lutheran Homes of Sc, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit theheritageatlowman.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
L.m.c.- Extended Care
9.3 miNursing Home · Lexington, SC
St Andrews Operator, LLC
10.1 miNursing Home · Columbia, SC
Retreat at Wellmore of Lexington
10.5 miNursing Home · Lexington, SC
Presbyterian Home of South Carolina-Columbia
11.5 miNursing Home · Lexington, SC
Nhc Healthcare - Lexington
12.6 miNursing Home · West Columbia, SC