The Healthcare Resort of Topeka
Strong Medicare quality ratings; families often praise effective physical therapy department. Still worth an in-person visit.
based on 57 Google reviews

Watch The Healthcare Resort of Topeka
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility's therapy department is frequently praised for helping patients regain independence, the recurring reports of neglect and slow response times are deeply concerning. If you choose this facility, ensure you have a plan for frequent, in-person advocacy, as communication with management and nursing staff is a consistent pain point for families.
Google Reviews
Google Reviews
57 reviews on Google“The Healthcare Resort of Topeka receives highly polarized reviews, with some families praising the facility for its therapy services and compassionate staff, while others report severe neglect and communication failures. Recurring complaints highlight significant issues with call light response times, poor hygiene, and a lack of coordination between medical staff and families. Potential families should be aware that experiences appear inconsistent, ranging from excellent recovery support to distressing reports of patient mistreatment.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Modern, clean facility aesthetics
- Responsive to some family-led celebrations
- Some highly dedicated nursing staff
Concerns
- Slow or non-existent response to call lights (mentioned by 6 reviewers)
- Poor communication with family members (mentioned by 7 reviewers)
- Inadequate hygiene and assistance with daily living (mentioned by 5 reviewers)
- Staff belittling or aggressive toward patients (mentioned by 4 reviewers)
- Inconsistent food quality and service (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility is quite modern, what specific protocols are in place to ensure that the high standard of cleanliness is maintained consistently throughout the resident rooms and common areas?
- 2I understand that communication is vital for our family; what is your standard process for updating family members on a resident's daily health status or changes in care?
- 3Could you walk me through your current system for monitoring and responding to call lights to ensure residents receive timely assistance with their daily needs?
- 4We noticed some mixed feedback regarding dining; how do you handle resident feedback on food quality, and is there flexibility if a resident has specific dietary preferences or dislikes?
- 5How do you foster a supportive and respectful culture among your staff to ensure that every resident feels treated with dignity and kindness during their daily interactions?
- 6Since you have a strong physical therapy department, how do you integrate those services into the daily activity schedule to help residents maintain their mobility and independence?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff went above and beyond — they were kind, reassuring, and consistently attentive to her comfort and medical needs. You could tell they truly cared about her as a person, not just a patient.”
“I WATCHED AS THIS EMPLOYEE BADGERED MY HUSBAND WHO WAS WEAK AFTER A WORKOUT AND WANTED HIM TO STAND. THE EMPLOYEE KEPT SAYING I HAVE SEEN YOU DO IT AND BADGERED HIM TILL HE STARTED CRYING AND THEN LEFT”
“My grandfather was there for about a month. He said they spoiled him! What a great statement! He had his 95th birthday there - and they let us bring in the family and dinner to celebrate him in their party room!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has persistent safety issues across three surveys, with families filing complaints about abuse reporting and investigation procedures. Fire safety systems, electrical equipment, and food service are the most problematic areas, with deficiencies recurring in each survey from 2022 through 2025. While all violations show correction dates, the pattern of repeated safety violations suggests ongoing maintenance and oversight challenges.
Dec 18, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 13, 2024Routine16
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Feb 13, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 31, 2022Routine12
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ownership & Operations
Who Operates This Facility
The Healthcare Resort of Topeka
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 27 of 328 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit thehealthcareresorttopeka.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Plaza West Healthcare and Rehab
1.5 miNursing Home · Topeka, KS
Topeka Presbyterian Manor
1.6 miNursing Home · Topeka, KS
Lexington Park Nursing & Post Acute Center
2.3 miNursing Home · Topeka, KS
Rolling Hills Health Center
2.5 miNursing Home · Topeka, KS
Brighton Place West
2.9 miNursing Home · Topeka, KS
Tanglewood Nursing & Rehabilitation
3.3 miNursing Home · Topeka, KS