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Nursing HomeMedicaid Top Rated

The Healthcare Resort of Topeka

Strong Medicare quality ratings; families often praise effective physical therapy department. Still worth an in-person visit.

6300 Sw 6th Avenue, Topeka, KS 6661570 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 57 Google reviews

5
4
3
2
1
The Healthcare Resort of Topeka Nursing Home in Topeka, KS — Street View
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What this means for your family

While the facility's therapy department is frequently praised for helping patients regain independence, the recurring reports of neglect and slow response times are deeply concerning. If you choose this facility, ensure you have a plan for frequent, in-person advocacy, as communication with management and nursing staff is a consistent pain point for families.

Google Reviews

Google Reviews

57 reviews on Google
The Healthcare Resort of Topeka receives highly polarized reviews, with some families praising the facility for its therapy services and compassionate staff, while others report severe neglect and communication failures. Recurring complaints highlight significant issues with call light response times, poor hygiene, and a lack of coordination between medical staff and families. Potential families should be aware that experiences appear inconsistent, ranging from excellent recovery support to distressing reports of patient mistreatment.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean4.0Activities6.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical therapy department
  • Modern, clean facility aesthetics
  • Responsive to some family-led celebrations
  • Some highly dedicated nursing staff

Concerns

  • Slow or non-existent response to call lights (mentioned by 6 reviewers)
  • Poor communication with family members (mentioned by 7 reviewers)
  • Inadequate hygiene and assistance with daily living (mentioned by 5 reviewers)
  • Staff belittling or aggressive toward patients (mentioned by 4 reviewers)
  • Inconsistent food quality and service (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(4)'21(8)'23(2)'25(14)'26(9)

Distribution · 64 analyzed

5
29
4
5
3
3
2
3
1
24

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that the facility is quite modern, what specific protocols are in place to ensure that the high standard of cleanliness is maintained consistently throughout the resident rooms and common areas?
  • 2I understand that communication is vital for our family; what is your standard process for updating family members on a resident's daily health status or changes in care?
  • 3Could you walk me through your current system for monitoring and responding to call lights to ensure residents receive timely assistance with their daily needs?
  • 4We noticed some mixed feedback regarding dining; how do you handle resident feedback on food quality, and is there flexibility if a resident has specific dietary preferences or dislikes?
  • 5How do you foster a supportive and respectful culture among your staff to ensure that every resident feels treated with dignity and kindness during their daily interactions?
  • 6Since you have a strong physical therapy department, how do you integrate those services into the daily activity schedule to help residents maintain their mobility and independence?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff went above and beyond — they were kind, reassuring, and consistently attentive to her comfort and medical needs. You could tell they truly cared about her as a person, not just a patient.

Long-term resident's family · 2025★★★★★

I WATCHED AS THIS EMPLOYEE BADGERED MY HUSBAND WHO WAS WEAK AFTER A WORKOUT AND WANTED HIM TO STAND. THE EMPLOYEE KEPT SAYING I HAVE SEEN YOU DO IT AND BADGERED HIM TILL HE STARTED CRYING AND THEN LEFT

Rehab patient's spouse · 2026☆☆☆☆

My grandfather was there for about a month. He said they spoiled him! What a great statement! He had his 95th birthday there - and they let us bring in the family and dinner to celebrate him in their party room!

Long-term resident's family · 2024★★★★
Source: 57 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
4.59hrs
OK
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility65.3%
Worse than Avg
Here
65.3%
US
12.1%
KS
6.0%
Shawnee
2.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility36.6%
Worse than Avg
Here
36.6%
US
19.4%
KS
22.9%
Shawnee
20.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.4%
Mixed vs Avgs
Here
16.4%
US
15.5%
KS
18.1%
Shawnee
32.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
15.3%
KS
17.5%
Shawnee
14.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
KS
91.7%
Shawnee
88.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
14.4%
KS
18.4%
Shawnee
14.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
KS
75.6%
Shawnee
72.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.7%
Better than Avg
Here
96.7%
US
79.8%
KS
73.8%
Shawnee
76.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
KS
2.1%
Shawnee
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (10.1)
2 complaint-triggered

This facility has persistent safety issues across three surveys, with families filing complaints about abuse reporting and investigation procedures. Fire safety systems, electrical equipment, and food service are the most problematic areas, with deficiencies recurring in each survey from 2022 through 2025. While all violations show correction dates, the pattern of repeated safety violations suggests ongoing maintenance and oversight challenges.

Dec 18, 2025Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0344Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Feb 13, 2024Routine
16
0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Feb 13, 2024Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Aug 31, 2022Routine
12
0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Healthcare Resort of Topeka

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

342 facilities nationwide

Chain avg rating: 3.2/5 · Rank 27 of 328 (Best)

Ownership & Management

Key personnel

Leiker, BenjaminW-2 Managing EmployeeBurnam, SoonOfficer / DirectorFitch, CraigOfficer / DirectorLewis, CorwinOfficer / DirectorLeiker, BenjaminManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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