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Nursing HomeMedicaid Investigative

The Hamptons Center for Rehabilitation and Nursing

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

64 County Road 39, South Hampton, NY 11968280 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 155 Google reviews

5
4
3
2
1

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (13 vs median 6.0)

Bottom 25% in NY · Below recommended RN staffing · Worst in PHILOSOPHY CARE CENTERS chain · $150,990 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility offers a modern environment and a generally helpful staff, making it a potential option for short-term rehab. However, families should be aware of significant reports regarding inconsistent staffing and hygiene issues. We strongly recommend visiting during off-hours to observe the level of care provided when the facility is less busy, and to ensure you have a clear point of contact for medical updates.

Google Reviews

Google Reviews

155 reviews on Google
The Hamptons Center for Rehabilitation and Nursing receives highly polarized feedback, with many visitors praising the facility's cleanliness and the kindness of individual staff members, while others report severe neglect and systemic issues. Families frequently cite concerns regarding inconsistent staffing levels, poor communication, and inadequate hygiene in patient rooms. While some visitors find the facility modern and welcoming, others describe it as run-down and poorly maintained.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean4.0Activities5.0Meds2.0Memory3.0Comms3.0ValueN/A

Strengths

  • Warm, attentive nursing and therapy staff
  • Clean and modern common areas
  • Efficient and easy visitor check-in process
  • Professional and helpful front desk personnel

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 12 reviewers)
  • Poor facility maintenance and cleanliness (dirty rooms, stained carpets, mold) (mentioned by 9 reviewers)
  • Lack of communication with families regarding medical status (mentioned by 5 reviewers)
  • Inconsistent or poor quality of food (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(2)'21(2)'23(28)'25(52)'26(9)

Distribution · 131 analyzed

5
85
4
17
3
2
2
2
1
25

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what is the average response time for a call bell, and how do you ensure residents receive timely assistance during shift changes?
  • 2I noticed some concerns regarding room maintenance; what is your current protocol for deep cleaning and addressing room repairs to ensure a comfortable living environment?
  • 3How do you proactively communicate changes in a resident's medical status or health plan to family members to ensure we stay fully informed?
  • 4With the current CMS ratings, what specific quality improvement initiatives are you implementing to enhance the dining experience and nutritional quality for residents?
  • 5What does a typical daily activity schedule look like for residents, and how do you encourage participation for those who may be less mobile?
  • 6How is medication management overseen to ensure accuracy, and what steps are taken to prevent errors in dosage or timing?

Personalized based on this facility's data


Key Review Excerpts

The core nursing staff was excellent—kind, professional, and efficient. However, the facility would benefit from having more of them, as there were some inconsistencies that caused chaos for the patients.

Visitor · 2025★★★★

The staff try's they're very best with what they have to accommodate. They're polite and courteous. The grounds are beautiful and well kept. Room's are clean and spacious

Visitor · 2025★★★★★

Nursing staff rude, nasty, no attention given when asked. Forgot to give meds on several occasions. Treated like nursing home patient not rehab. Food beyond disgusting.

Rehab patient · 2023☆☆☆☆
Source: 155 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
51%
Registered nurses for medical care
Total Nursing
2.97hrs
72%
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

8

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
12.1%
NY
18.9%
Suffolk
32.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.6%
Worse than Avg
Here
21.6%
US
19.5%
NY
13.3%
Suffolk
16.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
19.4%
NY
20.2%
Suffolk
16.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.3%
Worse than Avg
Here
21.3%
US
15.5%
NY
13.8%
Suffolk
13.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
93.4%
NY
91.3%
Suffolk
92.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
15.3%
NY
13.8%
Suffolk
12.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility67.4%
Worse than Avg
Here
67.4%
US
79.8%
NY
78.8%
Suffolk
84.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility67.5%
Worse than Avg
Here
67.5%
US
81.8%
NY
77.0%
Suffolk
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
NY
1.2%
Suffolk
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Well above state avg (7.6)
10 complaint-triggered
$150,990 in fines

Families have filed multiple complaints triggering recent inspections, including serious issues with abuse protection and response to violations that recurred in 2024 and 2025. The facility has ongoing problems with resident assessment and care planning, safety systems, and abuse prevention protocols. While all deficiencies show correction dates, the pattern of repeated issues in critical areas like resident safety raises concerns about sustained compliance.

Apr 28, 2026Complaint
1
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Nov 26, 2025Complaint
3
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Feb 26, 2025Complaint
2
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Sep 30, 2024Routine
9
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Sep 30, 2024Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Mar 2, 2023Routine
12
0132Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0343Potential for harm · PatternCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

Federal Penalties

Fine

Nov 26, 2025

$150,990

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Hamptons Center for Rehabilitation and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Philosophy Care Centers

Chain Size

3 facilities nationwide

Chain avg rating: 3.0/5 · Rank 5 of 5 (Worst)

Ownership & Management

Owners

Steinmetz, Dina

Owner

5%

Stern, Ronald

Owner

5%

Bacchi, Anthony

Owner

10%

Farbenblum, Edward

Owner

15%

Farbenblum, Michael

Owner

5%

Hoffman, Pinchus

Owner

5%

Philipson, Bent

Owner

16%

Key personnel

Benden, JosephW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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