The Hamptons Center for Rehabilitation and Nursing
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 155 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (13 vs median 6.0)
Bottom 25% in NY · Below recommended RN staffing · Worst in PHILOSOPHY CARE CENTERS chain · $150,990 in fines · Abuse citation
What this means for your family
This facility offers a modern environment and a generally helpful staff, making it a potential option for short-term rehab. However, families should be aware of significant reports regarding inconsistent staffing and hygiene issues. We strongly recommend visiting during off-hours to observe the level of care provided when the facility is less busy, and to ensure you have a clear point of contact for medical updates.
Google Reviews
Google Reviews
155 reviews on Google“The Hamptons Center for Rehabilitation and Nursing receives highly polarized feedback, with many visitors praising the facility's cleanliness and the kindness of individual staff members, while others report severe neglect and systemic issues. Families frequently cite concerns regarding inconsistent staffing levels, poor communication, and inadequate hygiene in patient rooms. While some visitors find the facility modern and welcoming, others describe it as run-down and poorly maintained.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and therapy staff
- Clean and modern common areas
- Efficient and easy visitor check-in process
- Professional and helpful front desk personnel
Concerns
- Chronic understaffing leading to slow response times (mentioned by 12 reviewers)
- Poor facility maintenance and cleanliness (dirty rooms, stained carpets, mold) (mentioned by 9 reviewers)
- Lack of communication with families regarding medical status (mentioned by 5 reviewers)
- Inconsistent or poor quality of food (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 131 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is the average response time for a call bell, and how do you ensure residents receive timely assistance during shift changes?
- 2I noticed some concerns regarding room maintenance; what is your current protocol for deep cleaning and addressing room repairs to ensure a comfortable living environment?
- 3How do you proactively communicate changes in a resident's medical status or health plan to family members to ensure we stay fully informed?
- 4With the current CMS ratings, what specific quality improvement initiatives are you implementing to enhance the dining experience and nutritional quality for residents?
- 5What does a typical daily activity schedule look like for residents, and how do you encourage participation for those who may be less mobile?
- 6How is medication management overseen to ensure accuracy, and what steps are taken to prevent errors in dosage or timing?
Personalized based on this facility's data
Key Review Excerpts
“The core nursing staff was excellent—kind, professional, and efficient. However, the facility would benefit from having more of them, as there were some inconsistencies that caused chaos for the patients.”
“The staff try's they're very best with what they have to accommodate. They're polite and courteous. The grounds are beautiful and well kept. Room's are clean and spacious”
“Nursing staff rude, nasty, no attention given when asked. Forgot to give meds on several occasions. Treated like nursing home patient not rehab. Food beyond disgusting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering recent inspections, including serious issues with abuse protection and response to violations that recurred in 2024 and 2025. The facility has ongoing problems with resident assessment and care planning, safety systems, and abuse prevention protocols. While all deficiencies show correction dates, the pattern of repeated issues in critical areas like resident safety raises concerns about sustained compliance.
Apr 28, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Nov 26, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 26, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Sep 30, 2024Routine9
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Sep 30, 2024Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Mar 2, 2023Routine12
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Egress Deficiencies
Install proper backup exit lighting.
Federal Penalties
Fine
Nov 26, 2025
$150,990
Ownership & Operations
Who Operates This Facility
The Hamptons Center for Rehabilitation and Nursing
for profit
Chain Affiliation
Philosophy Care Centers
3 facilities nationwide
Chain avg rating: 3.0/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Steinmetz, Dina
Owner
Stern, Ronald
Owner
Bacchi, Anthony
Owner
Farbenblum, Edward
Owner
Farbenblum, Michael
Owner
Hoffman, Pinchus
Owner
Philipson, Bent
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
155 reviews from families & visitors
Official Website
Visit thehamptonscenter.com
Medicare data downloads
Original nursing home datasets
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