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Nursing HomeMedicaid Top Rated

The Green House Cottages of Homewood

Strong Medicare quality ratings; families often praise unique neighborhood-style facility design. Still worth an in-person visit.

215 Homewood Circle, Mena, AR 71953138 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 17 Google reviews

5
4
3
2
1

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What this means for your family

While the facility offers a unique, community-focused environment and a strong rehab program, recent reports indicate a concerning decline in basic care standards. Families should conduct an unannounced visit to inspect room cleanliness and observe staffing levels during meal times before making a decision.

Google Reviews

Google Reviews

17 reviews on Google
The Green House Cottages of Homewood receives polarized feedback, with recent reviews highlighting a significant decline in quality compared to earlier years. While some visitors praise the facility's unique neighborhood-style design and engaging community events, multiple families have recently reported severe issues with understaffing, poor hygiene, and inadequate assistance with daily living activities like feeding.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean2.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Unique neighborhood-style facility design
  • Engaging community events and holiday activities
  • Helpful and dedicated rehab therapy team
  • Kind and patient CNA interactions

Concerns

  • Severe understaffing leading to poor patient care (mentioned by 2 reviewers)
  • Poor housekeeping and unsanitary room conditions (mentioned by 2 reviewers)
  • Cold food and delays in meal assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.32021(3)5.02022(2)1.02023(1)5.02024(1)1.32025(3)4.92026(8)

Distribution · 18 analyzed

5
11
4
1
3
0
2
1
1
5

How They Respond to Reviews

12%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1The neighborhood-style design of the cottages looks lovely; how does this layout help residents feel more at home and connected to the community?
  • 2I've heard great things about your holiday activities and community events; what are some of the favorite traditions the residents enjoy together?
  • 3Could you tell me more about the rehab therapy team and how they work with residents to maintain their mobility and independence?
  • 4What is the typical routine for meal service, and how do you ensure that food arrives warm and that residents receive timely assistance?
  • 5How does the housekeeping team manage the daily cleaning schedule to ensure all resident rooms and common areas stay consistently tidy?
  • 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?

Personalized based on this facility's data


Key Review Excerpts

The staff is so understaffed it's crazy even the cook helps with patients to the potty etc. The food is always cold when it arrives. The room floors, not kept, swept or mopped.

Long-term resident's family · 2025★★☆☆☆

Room is filthy because of no housekeeping. Patient sits by herself and has food all over her because she had a stroke and couldn’t feed herself.

Long-term resident's family · 2025★★☆☆☆

Rehab is extremely helpful and coming up with ideas to help you get home. The CNAs are kind and patient.

Rehab patient · 2024★★★★★
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
54%
Registered nurses for medical care
Total Nursing
5.04hrs
OK
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
13%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.0%
Worse than Avg
Here
34.0%
US
19.5%
AR
21.7%
Polk
20.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
AR
1.4%
Polk
3.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
15.5%
AR
11.1%
Polk
11.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
AR
94.9%
Polk
96.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.3%
Mixed vs Avgs
Here
19.3%
US
19.4%
AR
14.0%
Polk
19.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.0%
Mixed vs Avgs
Here
12.0%
US
15.3%
AR
11.0%
Polk
16.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.1%
Mixed vs Avgs
Here
88.1%
US
81.8%
AR
82.0%
Polk
90.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.5%
Mixed vs Avgs
Here
80.5%
US
79.8%
AR
77.7%
Polk
83.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
AR
1.3%
Polk
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (4.3)

This facility has shown recurring deficiencies across multiple surveys in care planning, daily living assistance, and infection control, with some issues persisting across different inspection periods. While all 21 deficiencies across three surveys have been corrected according to the provider, the facility has struggled with consistent compliance in resident assessment, medication management, and quality of care areas, suggesting families should inquire about current practices and improvements made since the most recent February 2024 inspection.

Feb 27, 2025Routine
2
0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 1, 2024Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Dec 1, 2022Routine
5
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Green House Cottages of Homewood

Organization Type

for profit

Chain Affiliation

Chain Name

Southern Administrative Services

Chain Size

35 facilities nationwide

Chain avg rating: 3.6/5 · Rank 1 of 35 (Best)

Ownership & Management

Owners

4p2t1 Ops Holding Lp

Owner · Organization

100%

Jej Assets Lp

Owner (parent company) · Organization

Ponthie, Sharlot

Owner (parent company)

Key personnel

Hughes, VickiW-2 Managing EmployeeAlexark1 LLCManagerJej Management, LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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