The Glebe
Strong Medicare quality ratings; families often praise warm, welcoming community of residents. Still worth an in-person visit.
based on 36 Google reviews

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What this means for your family
The Glebe is highly regarded for its beautiful campus and strong sense of community, making it an excellent choice for those seeking an active retirement lifestyle. While the facility is well-rated, families should be proactive during the inquiry phase to ensure timely communication, as some prospective families have noted difficulty in getting initial responses.
Google Reviews
Google Reviews
36 reviews on Google“The Glebe is a highly regarded retirement community that residents and their families consistently praise for its beautiful campus, welcoming atmosphere, and attentive staff. While the vast majority of feedback is overwhelmingly positive, families should be aware of isolated reports regarding administrative communication lapses and occasional staff conduct issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming community of residents
- Attentive and caring staff members
- Beautiful, well-maintained campus and facilities
- Diverse and engaging daily activity programming
- High-quality dining options
Concerns
- Poor administrative responsiveness and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the beautiful campus and diverse activities, could you walk me through a typical week of programming for residents?
- 2I noticed your team is very active in responding to feedback online; what is the best way for families to maintain that same level of open communication with your administration?
- 3With your 5-star staffing rating, how do you ensure that the personal care team stays connected with families regarding their loved one's daily well-being?
- 4Since you have a smaller community of 32 residents, how does this intimate setting help your staff provide more personalized medical care during emergencies?
- 5What steps are currently in place to ensure that administrative updates and family inquiries are handled as promptly as the care provided by your nursing staff?
- 6Could you share an example of how the dining team incorporates resident preferences into the high-quality meal options you offer?
Personalized based on this facility's data
Key Review Excerpts
“The social workers, MIA and Taylor, were so helpful to me during this transition. They took Mom to her new room that day and have checked on her afterwards to make sure she is adjusting okay.”
“The Glebe has all the key elements my parents were looking for in a retirement community—a beautiful well designed home in a lovely setting surrounded by mountains, top notch facilities in the “big house” (the main building), competent caring supportive staff, fantastic programming, great food, and a welcoming, warm community of residents.”
“I researched many retirement communities in the Salem/Roanoke Area and visited The Glebe several times even staying in one of the guest rooms for two nights just to get a 'feel' for how I might fit in.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
4
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Glebe shows a mixed record with 12 deficiencies across two surveys, all corrected by the facility. The main recurring issues involve building safety systems (electrical, emergency power, fire safety) and medication management. Most deficiencies occurred in 2019 with follow-up electrical system issues in 2021, suggesting some persistent infrastructure challenges that required ongoing attention.
Dec 9, 2021Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Mar 29, 2019Routine10
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
The Glebe
nonprofit
Ownership & Management
Owners
Virginia Baptist Homes INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit theglebe.org
Medicare data downloads
Original nursing home datasets
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