The Gardens of Carleton Asst Lvg & Mem. Care
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
The Gardens of Carleton is highly regarded for its compassionate staff and clean environment, making it a strong candidate for families seeking dedicated care. While current reviews are overwhelmingly positive, families should always schedule a tour to observe staff-resident interactions firsthand and ask about specific care plans for their loved one's needs.
Google Reviews
Google Reviews
16 reviews on Google“The Gardens of Carleton is consistently praised for its compassionate, attentive staff and immaculate facility conditions. Families highlight the facility's ability to make residents feel like family, with specific commendations for the care provided in both general assisted living and memory care units.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Immaculate, clean facility
- Responsive and involved management
- Strong support during end-of-life care
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how does that open communication style translate into your daily interactions with families?
- 2Given the facility's reputation for being immaculate, what is your approach to maintaining such a high standard of cleanliness in the memory care wing?
- 3Since you have a smaller capacity of 60 residents, how does this size allow your staff to provide more personalized attention compared to larger communities?
- 4Could you walk me through how your team coordinates with families when a resident needs extra support or transitions into end-of-life care?
- 5What are some of the most popular daily activities or social events that help residents feel connected and engaged here at The Gardens?
- 6How do you handle medical emergencies or urgent health changes during the evening and weekend hours to ensure residents remain safe and comfortable?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff welcomes us as members of their family. My brother, a resident of the Memory Care side, loves living there. They cater to every single one of his requests.”
“The staff from the administration, nurses, aids, kitchen staff words cannot even describe how fantastic they were during the most important last days we were able to spend with our mom.”
“My Father has been at the Gardens since June, after many facilities I visited this was the best choice for our family , since then the gardens and staff are great to work with and are very involved in my father's care”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent renewal inspection identified two areas of non-compliance regarding staff scheduling and the unsafe storage of oxygen tanks. The facility is required to submit a corrective action plan to address these safety and supervisory concerns.
Nov 19, 2024Routine
Multiple portable oxygen tanks were stored in a resident's closet, including one not in a holder; the facility lacks a Bureau of Fire Services approved room for oxygen tank storage.
The October 2024 schedule revealed there was not always a designated supervisor for each shift on the schedule.
May 20, 2024RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Heritage Life of Carleton, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit thegardensofcarleton.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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