The Gables of Boutwells Landing
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
This facility is highly recommended for its exceptional rehabilitative therapy and professional nursing staff, making it a strong choice for post-surgical recovery. If you are considering the memory care unit, be sure to request a direct tour and ask for specific details on staffing ratios and care protocols, as public feedback on that specific wing is limited.
Google Reviews
Google Reviews
22 reviews on Google“The Gables of Boutwells Landing is highly regarded for its rehabilitative care and independent living environment, with families frequently praising the professionalism and compassion of the nursing and therapy staff. While the facility is noted for its high-quality care and active social atmosphere, potential residents should be aware that it is a premium-priced community and there is a lack of specific, detailed feedback regarding the dedicated memory care wing.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Professional, compassionate, and responsive nursing staff
- Active, engaging community for independent residents
- Strong communication with family members
Concerns
- Lack of specific public feedback or transparency regarding the Gables memory care unit
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given your strong reputation for independent living activities, how do you tailor daily engagement programs specifically for residents in the memory care unit?
- 2I noticed you have a high response rate to online feedback; what is your preferred method for keeping families updated on their loved one's daily well-being?
- 3With your 5-star staffing rating, how do you ensure that the high level of care seen in your therapy departments carries over consistently into the memory care wing?
- 4Could you walk me through the specific safety protocols and medical support available for residents in the memory care unit during evening and overnight hours?
- 5Regarding the recent state violation, what specific steps has the facility taken to address that concern and prevent similar issues moving forward?
- 6Since your therapy services are so highly regarded, how are those specialized programs integrated into the care plans for residents who may have more complex medical needs?
Personalized based on this facility's data
Key Review Excerpts
“Just days after my surgery your physical therapy team had me walking, climbing in and out of bed by myself with having two immobilizer braces I learned to do the impossible with help from not only physical therapy but occupational therapy as well!”
“The staff really took the time to work with him each and everyday to get him in the best shape possible, as well as focus on any special care he needed. We’re always there with any requests or questions , kept the family updated throughout th”
“The staff were knowledgeable, friendly, kind and so responsive! Highly recommend for anyone needing transitional care!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of recurring fire safety issues across multiple surveys, with problems in sprinkler systems, fire doors, and smoke barriers appearing repeatedly from 2023 through 2025. One family filed a complaint in 2024 regarding accident prevention and supervision. The facility also shows repeated issues with medication management and infection control. While all deficiencies were reportedly corrected, the persistence of similar fire safety violations across surveys suggests ongoing maintenance challenges that families should discuss during visits.
Apr 2, 2025Routine2
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Jul 10, 2024Routine7
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
May 30, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 17, 2023Routine12
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Payment Denial
May 30, 2024
12-day denial
Ownership & Operations
Who Operates This Facility
The Gables of Boutwells Landing
nonprofit
Chain Affiliation
Presbyterian Homes & Services
21 facilities nationwide
Chain avg rating: 4.3/5 · Rank 11 of 20 (Best)
Ownership & Management
Owners
Valley Senior Services Alliance
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit preshomes.org
Medicare data downloads
Original nursing home datasets
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