The Five Towns Premier Rehab & Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 571 Google reviews
Watch The Five Towns Premier Rehab & Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Five Towns Premier Rehab & Nursing Center falls in the middle range of Medicare quality ratings. This means baseline standards are met, but there is room for improvement. Strengths include clean and modern facility. Some reviewers note concerns about understaffing of aides and nursing staff (mentioned by 4 reviewers). A personal tour and conversation with current residents' families will give you the best picture of daily life here.
Google Reviews
Google Reviews
571 reviews on Google“Families generally praise the facility for its cleanliness, modern design, and the warmth of the nursing and therapy staff. However, there are significant concerns regarding staffing shortages, particularly among aides, and instances of poor communication between doctors and nurses. While many find the food and amenities excellent, some reviewers report issues with meal temperature and delayed medication administration.”
Quality Themes
Strengths
- Clean and modern facility
- Compassionate nursing and therapy staff
- High standard of cleanliness
- Excellent physical and occupational therapy
Concerns
- Understaffing of aides and nursing staff (mentioned by 4 reviewers)
- Poor communication between medical staff and families (mentioned by 2 reviewers)
- Inconsistent food temperature/quality (mentioned by 2 reviewers)
Rating Trends
Distribution · 219 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the facility has a large capacity of 336 residents, what specific systems do you have in place to ensure consistent communication between the medical team and family members?
- 2I noticed the staffing rating is currently lower than other areas; how do you manage daily aide and nursing coverage to ensure residents receive timely assistance?
- 3The physical and occupational therapy programs are highly regarded here; how are these sessions integrated into a resident's daily routine?
- 4What is the process for monitoring and updating medication management plans to ensure accuracy and safety for residents?
- 5I see that you occasionally respond to online feedback; what is your preferred method for families to share concerns or questions once their loved one is settled in?
- 6How do you handle meal service to ensure that food quality and temperature meet the preferences and needs of the residents?
Personalized based on this facility's data
Key Review Excerpts
“The highest praise I can give is this: when it was finally time for my mother to return home, she actually didn't want to leave.”
“My dad went there after he fell broke his hip. After being discharged he was brought to this facility. He was comfortable. They helped him a lot. The aides are amazing!!! Brought him to bingo and painting.”
“The facility is really top-notch and the people are really friendly! And they sponsored the 5 Towns Little League, which is a really classy way to give back to the community”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a recent complaint-triggered deficiency from a family report regarding treatment and care quality, plus 27 total deficiencies across four surveys spanning 2020-2024. The most recurring problem areas involve fire safety systems, resident care planning and assessments, and infection control programs. While all deficiencies show correction dates, the pattern of repeated issues with care planning, infection control, and safety systems across multiple years suggests ongoing operational challenges that families should discuss during visits.
Nov 20, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 26, 2024Routine6
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Feb 15, 2023Routine18
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 9, 2020Routine2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Nov 20, 2025
$8,278
Ownership & Operations
Who Operates This Facility
The Five Towns Premier Rehab & Nursing Center
for profit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 37 of 54
Ownership & Management
Owners
Estate of Deborah Philipson
Owner · Organization
Gottlieb, Mikols
Owner
Janklowicz, Jack
Owner
Janklowicz, Leonard
Owner
Pollak, Renee
Owner
Saffran, Malke
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
571 reviews from families & visitors
Official Website
Visit fivetownspremier.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Esplanade of Woodmere
< 1 miAssisted Living · Woodmere, NY
The Bristal at North Woodmere
1.1 miAssisted Living · North Woodmere, NY
The Bristal at Lynbrook
2.1 miAssisted Living · Lynbrook, NY
Atria Park of Lynbrook
2.2 miAssisted Living · Lynbrook, NY
St. Mary's Manor
2.3 miAssisted Living · Inwood, NY
Rockaway Manor Hfa
3.1 miAssisted Living · Far Rockaway, NY