The Estates at Roseville LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 84 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (13 vs median 6.5)
- High RN turnover (68%)
Below average in MN · Below recommended RN staffing · No penalties on record
What this means for your family
While some families report positive rehab outcomes, the high frequency of reports regarding neglect, unsanitary conditions, and unresponsive staff is deeply concerning. If you consider this facility, we strongly advise unannounced visits and asking for specific protocols regarding call light response times and medication administration oversight.
Google Reviews
Google Reviews
84 reviews on Google“The Estates at Roseville LLC receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and dangerous medication management errors. While some reviewers praise specific staff members and successful rehab outcomes, the recurring reports of unresponsive call lights, unsanitary conditions, and lack of communication suggest significant systemic issues.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual staff members
- Effective physical and occupational therapy
- Successful short-term rehab outcomes
Concerns
- Unresponsive call lights and delayed assistance (mentioned by 12 reviewers)
- Unsanitary conditions and strong odors of urine/feces (mentioned by 9 reviewers)
- Medication management errors and late doses (mentioned by 5 reviewers)
- Poor communication from management and staff (mentioned by 6 reviewers)
- Neglect regarding basic hygiene and toileting (mentioned by 8 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent feedback regarding response times, what is your facility's current protocol for ensuring call lights are answered promptly, especially during shift changes?
- 2I noticed some concerns regarding facility hygiene; could you walk me through your daily deep-cleaning schedule and how you manage odor control in the resident living areas?
- 3With the current CMS staffing and health inspection ratings, what specific steps is management taking to improve oversight and ensure consistent quality of care?
- 4How does your nursing team manage medication administration to ensure that doses are delivered on time and that errors are prevented?
- 5I appreciate that you respond to some online feedback; how do you use that input to improve communication between your staff and family members?
- 6What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who may be more isolated?
Personalized based on this facility's data
Key Review Excerpts
“My wife fell in the bathroom while transferring back to her wheelchair and nobody responded to the alarm for 20 minutes. On a separate day, a nurse manager somehow decided it was appropriate to humiliate her by making accusations I will not repeat in the cafeteria at lunch time.”
“My father was there for only 1 month and had 2 bladder infections, pneumonia, RSV, norovirus, and fell twice. On one of my visits, the aid transferred my father without a belt and dropped him on the floor right in front of me.”
“The staff was amazing and always tended to my dad’s needs. If there was ever an issue they always notified me. My mom and I visited him everyday and always got our questions answered.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of recurring deficiencies across multiple surveys, with families filing four complaints that triggered federal investigations. The most persistent issues involve medication management, infection control, and resident rights, with many problems appearing repeatedly across 2023-2025 surveys. While the facility corrects issues when cited, the pattern of recurring violations in critical care areas like pharmacy services and infection prevention suggests ongoing operational challenges that families should discuss thoroughly during visits.
Nov 20, 2025Complaint2
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 21, 2025Routine11
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
May 21, 2025Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 14, 2024Routine12
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
May 18, 2023Routine6
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
The Estates at Roseville LLC
for profit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 24 of 45
Ownership & Management
Owners
Nij LLC
Owner · Organization
Spartan Healthcare LLC
Owner · Organization
Yazoma Holdings, LLC
Owner · Organization
Arem, Jeffrey
Owner
Stern, William
Owner
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
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