The Estates at Lynnhurst LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (18 vs median 6.5)
Below average in MN · Meets national RN staffing standard · No penalties on record
What this means for your family
This facility has received multiple, severe reports of neglect, including issues with basic hygiene, feeding, and medical oversight. We strongly advise families to look elsewhere, as the pattern of complaints regarding safety and communication is highly concerning.
Google Reviews
Google Reviews
25 reviews on Google“The Estates at Lynnhurst LLC consistently receives severe negative feedback regarding cleanliness, staffing levels, and basic patient care. Multiple families report incidents of neglect, including failure to feed residents, poor hygiene, and unsafe conditions such as residents falling out of bed. While a few reviews mention individual staff members with compassion, the overwhelming consensus from families is that the facility is poorly managed and unsafe for vulnerable residents.”
Quality Themes
Tap a score for detailsStrengths
- Isolated reports of compassionate individual staff members
- Recent aesthetic facility updates
Concerns
- Severe lack of cleanliness and unsanitary conditions (mentioned by 6 reviewers)
- Inadequate staffing levels and poor responsiveness (mentioned by 5 reviewers)
- Neglect regarding basic needs like feeding and hygiene (mentioned by 3 reviewers)
- Poor communication and difficulty reaching staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some of the recent facility updates look lovely; what other recent improvements have been made to the resident living areas?
- 2With the high staffing rating noted in CMS reports, how do you ensure that this level of care remains consistent during shift changes?
- 3Could you walk me through your specific protocols for maintaining cleanliness and hygiene in the resident rooms and common areas?
- 4How do you manage communication between the nursing staff and family members to ensure we are always updated on our loved one's needs?
- 5What does the daily routine look like regarding meal services and social activities to keep residents engaged?
- 6How is medication management handled, and what steps are in place to ensure there are no errors in administration?
Personalized based on this facility's data
Key Review Excerpts
“My step dad fell out the bed twice and they left him on the floor we seen him on camera on the floor and had to drive to pick him up. Staff do not care about clients.”
“My dad was there and they over medicated him (which landed him in the hospital) and then got upset when he stopped taking his medicine... They were super unorganized, unresponsive, and the place was unsanitary.”
“The drawers were filthy and had dead bugs in them. The heater was breaking away from the wall. They had fans going I'm guessing to try and cover the smell.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 19 complaint-triggered deficiencies from families reporting problems. Recurring issues include environmental safety, care planning delays, wound care problems, medication management, and abuse reporting failures. While all deficiencies show correction dates, the persistent complaints about basic care quality and safety—including recent 2025 reports about abuse response and wound care—suggest ongoing challenges that warrant careful investigation during any visit.
Aug 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 27, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 10, 2025Routine16
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Apr 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 23, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 4, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
The Estates at Lynnhurst LLC
for profit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 31 of 45
Ownership & Management
Owners
Nij LLC
Owner · Organization
Spartan Healthcare LLC
Owner · Organization
Yazoma Holdings, LLC
Owner · Organization
Arem, Jeffrey
Owner
Stern, William
Owner
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
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