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Nursing HomeMedicaid

The Estates at Bloomington LLC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

9200 Nicollet Avenue South, East Bloomington · Bloomington, MN 5542068 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 40 Google reviews

5
4
3
2
1
The Estates at Bloomington LLC Nursing Home in Bloomington, MN — Street View
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What this means for your family

While some families report successful rehab outcomes, the facility has a recurring pattern of severe neglect and understaffing. If you consider this facility, you must conduct an in-person tour to verify cleanliness and ask specifically about current staffing ratios for the floor your loved one would occupy.

Google Reviews

Google Reviews

40 reviews on Google
The Estates at Bloomington receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and chronic understaffing. While some reviewers praise specific staff members and successful rehab outcomes, a significant number of reports detail unresponsiveness to call lights, unsanitary conditions, and failures in basic patient care.

Quality Themes

Tap a score for details
Food2.0Staff3.0Clean2.0ActivitiesN/AMeds2.0MemoryN/AComms2.0Value1.0

Strengths

  • Specific nursing staff members praised for attentiveness
  • Effective physical therapy services
  • Cleanliness noted by some recent visitors

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 8 reviewers)
  • Poor hygiene and unsanitary facility conditions (mentioned by 7 reviewers)
  • Neglect of basic patient needs (toileting, bathing, call lights) (mentioned by 6 reviewers)
  • Poor quality or inedible food (mentioned by 4 reviewers)
  • Billing inaccuracies and lack of deposit refunds (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(3)'21(2)'23(5)'25(5)'26(6)

Distribution · 40 analyzed

5
13
4
2
3
3
2
2
1
20

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed some wonderful praise for your nursing staff in recent reviews; how do you ensure that level of attentive care is maintained during every shift?
  • 2With the recent focus on improving facility cleanliness, what specific protocols are in place to ensure resident rooms and common areas stay sanitized daily?
  • 3Could you tell me more about the dining experience, specifically how the menu is planned to ensure meals are both nutritious and enjoyable for the residents?
  • 4How does the team manage call lights and response times to ensure that basic needs like toileting and bathing are addressed promptly?
  • 5What is the process for managing medications, and how do you communicate any changes in a resident's medication regimen to the family?
  • 6In the event of a medical emergency after hours, what is the protocol for contacting the physician and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

The wing my dad was in had small rooms with 2 to a room and 2 rooms shared a bathroom. My guess is it was built on the 60s with last remodel in the 70s. I would avoid this place if possible.

Family member of resident · 2023☆☆☆☆

If you are not able to get in and out of your bed alone then do not come here!! They are majorly understaffed!! They are days they only have 1 aid for the whole floor

Resident/Family member · 2024☆☆☆☆

My mom has been in this place for a short while and they are already neglectful and careless leaving her in soggy wet diapers for long times and thirsty and not checking on her often

Daughter of resident · 2023☆☆☆☆
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.16hrs
OK
Registered nurses for medical care
Total Nursing
3.39hrs
83%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
19.4%
MN
24.5%
Hennepin
20.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
19.5%
MN
12.5%
Hennepin
13.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
MN
4.3%
Hennepin
5.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
15.4%
MN
17.0%
Hennepin
21.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.7%
Better than Avg
Here
13.7%
US
15.3%
MN
21.4%
Hennepin
18.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MN
97.3%
Hennepin
95.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
79.7%
MN
82.7%
Hennepin
80.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
81.8%
MN
88.3%
Hennepin
85.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MN
1.8%
Hennepin
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (8.0)
7 complaint-triggered

This facility has concerning patterns of repeated deficiencies and multiple family complaints. Key problem areas include safety hazards and accident prevention, medication management, and protection from abuse or neglect - with families filing reports about these issues. While all deficiencies show correction dates, the same safety and care problems recur across multiple surveys, suggesting ongoing challenges with maintaining consistent standards.

Jan 30, 2025Routine
17
0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0912Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Sep 4, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 5, 2024Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 12, 2023Complaint
2
0572Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 8, 2023Routine
14
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0645Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Aug 1, 2023Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Estates at Bloomington LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Monarch Healthcare Management

Chain Size

45 facilities nationwide

Chain avg rating: 2.3/5 · Rank 18 of 45

Ownership & Management

Owners

Hml LLC

Owner · Organization

7%

Nij LLC

Owner · Organization

7%

Spartan Healthcare LLC

Owner · Organization

30%

Yazoma Holdings, LLC

Owner · Organization

30%

Arem, Jeffrey

Owner

7%

Stern, William

Owner

20%

Halpert, Marc

Owner (parent company)

30%

Jaffa, Noam

Owner (parent company)

7%

Legum, Joshua

Owner (parent company)

30%

Key personnel

Legum, JoshuaW-2 Managing EmployeeHalpert, MarcOfficer / DirectorStern, WilliamOfficer / DirectorMonarch Healthcare Operating IV LLCManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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