The Columns Rehabilitation and Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 20 Google reviews
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What this means for your family
The Columns is highly regarded for its warm, family-oriented culture and effective rehabilitation services. While the reviews are overwhelmingly positive, prospective families should schedule an in-person tour to observe the staff-to-resident interaction firsthand, as many recent reviews are brief and lack specific detail.
Google Reviews
Google Reviews
20 reviews on Google“The Columns Rehabilitation and Healthcare Center receives consistently high praise from reviewers for its compassionate nursing staff and clean, welcoming environment. Families and residents highlight the facility's ability to treat patients like family, with specific commendations for the rehabilitation therapy team and engaging resident activities.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation therapy programs
- Engaging resident activities
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the recent health inspection reports showing some areas for improvement, what specific steps is the leadership team taking to address those concerns and ensure high standards of care?
- 3The rehab program receives great praise from families; how do you integrate those therapy goals into the resident's daily routine to ensure they stay active?
- 4Given the current staffing rating, how do you ensure that every resident receives consistent, personalized attention throughout the different shifts?
- 5What is your protocol for handling medical emergencies or sudden changes in a resident's health, and how quickly are family members typically notified?
- 6I see you have a strong reputation for engaging activities; could you walk me through a typical week of social programming for someone who prefers a mix of group and quiet time?
Personalized based on this facility's data
Key Review Excerpts
“My stay here was very good. Beth was amazing in my therapy to give me different scenarios on how to maneuver up and down stairs. April and Stephanie was great on the upper body work out and Ms Margaret was sensational on getting me to think in different ways and on how to solve problems that may arrive.”
“My mom has been here for 4 years and has had the best experience!”
“I have been at the Columns for over 12 years now and couldn’t ask to be at a more efficiently run Nursing Home. Ms. Vanessa Houck has always held an open door policy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, with recurring issues in care planning, protection from abuse and neglect, and daily care assistance. The facility shows a pattern of deficiencies across multiple surveys from 2023-2025, with the same care planning problems appearing repeatedly despite corrections. While all deficiencies have been addressed, the persistence of similar issues suggests ongoing challenges with consistent quality oversight.
Dec 3, 2025Complaint1
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
May 14, 2025Routine11
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 9, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 13, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 7, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 8, 2024Routine9
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
The Columns Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Venza Care Management
22 facilities nationwide
Chain avg rating: 2.5/5 · Rank 13 of 21
Ownership & Management
Owners
La2 Snf Operations Holdings LLC
Owner · Organization
Ch La2 Holdings LLC
Owner (parent company) · Organization
Cw La2 Holdings LLC
Owner (parent company) · Organization
Ms La2 Holdings LLC
Owner (parent company) · Organization
Ss La2 Holdings LLC
Owner (parent company) · Organization
Strauss, Susan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit thecolumnshc.com
Medicare data downloads
Original nursing home datasets
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