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Strong Medicare quality ratings; public reviewers often praise highly responsive and helpful concierge team. Still worth an in-person visit.
based on 509 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
The Chateau at Brooklyn Rehab and Nursing Center has a strong overall Medicare rating. Public reviewers frequently mention: highly responsive and helpful concierge team and clean, modern, and well-maintained facility. Review the component ratings and current source records before deciding.
The Chateau at Brooklyn receives high praise for its modern, clean facility and a dedicated concierge team that actively addresses family concerns. While many families report excellent rehabilitation outcomes and attentive nursing care, there is a recurring pattern of serious complaints regarding medication management, understaffing, and occasional neglect of basic patient needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 213 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The rehab team does a great job and really works with your individual needs. Lisa Campbell my CNA is a real quality person which makes her a real quality CNA.”
“I would highly recommend the rehab center because of how you’re treated with respect. They all listen and correct any issues that you bring to their attention.”
“The staff failed to give him his daily medications—something so basic, yet so critical to his health. This isn’t a small oversight — it’s pure negligence.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of recurring deficiencies across care planning, fire safety, and resident protection, with families filing complaints about abuse reporting and pharmacy services in 2024. The facility shows persistent issues with developing proper care plans across all three surveys (2019, 2022, 2024) and has ongoing fire safety violations. While all violations were reportedly corrected, the recurring nature of problems in core care areas suggests potential quality concerns worth investigating during your visit.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
The Chateau at Brooklyn Rehab and Nursing Center
for profit
Carerite Centers
34 facilities nationwide
Chain avg rating: 3.4/5 · Rank 13 of 34
Owners
Einhorn, Sharon
Owner
Friedman, Devorah
Owner
Schwartz, Eliezer
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Official Website
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