Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise exceptional rehabilitation and therapy teams. Still worth an in-person visit.
based on 169 Google reviews
Email The Center at Parmer to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
The Center at Parmer has a strong overall Medicare rating. Public reviewers frequently mention: exceptional rehabilitation and therapy teams and high-quality, delicious dining options. Review the component ratings and current source records before deciding.
The Center at Parmer is highly regarded by many for its exceptional physical and occupational therapy teams and its high-quality, restaurant-style dining. However, families should be aware of significant reports regarding understaffing, particularly during night shifts and weekends, which has led to delayed response times for call lights and medication. While many praise the cleanliness and modern facility, others have raised serious concerns regarding communication gaps with management and inconsistent nursing oversight.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 173 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The food here was next level. It was like eating at a fancy restaurant and not at all like hospital food. It was delicious.”
“The facility is under staffed. When I pulled the 'need assistance' the wait would be excessively long. Waithing 5 minutes or more to get assistance to go or return from the toilet.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that triggered inspections revealing concerning issues with abuse reporting procedures and care planning, with 21 deficiencies found across multiple surveys. The most recurring problems involve resident assessment and care planning, infection control, and medication management. While the facility has provided correction dates for all deficiencies, the pattern of complaint-driven investigations and repeated issues with fundamental care areas warrants careful consideration during your visit.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Center at Parmer, LLC
for profit
VERITAS MANAGEMENT GROUP, LLC
HOSHEM MASSOODI
Veritas Management Group
15 facilities nationwide
Chain avg rating: 4.7/5 · Rank 1 of 3 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
169 reviews from families & visitors
Official Website
Visit centeratparmer.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Pegasus Landing of Round Rock
2.5 miAssisted Living · Austin, TX
Pegasus Landing of Round Rock
2.5 miAssisted Living · Austin, TX
Silverleaf at Lakeline
2.5 miAssisted Living · Austin, TX
Anointed Senior Living
2.6 miAssisted Living · Austin, TX
Avalon Memory Care Cedar Park
2.9 miAssisted Living · Cedar Park, TX
Shenandoah Assisted Living in North Austin, LLC
3.0 miAssisted Living · Cedar Park, TX