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Assisted Living

The Cambridge

Families consistently rate this highly — reviewers highlight warm and welcoming atmosphere. Schedule a visit to confirm the fit.

301 H St Sw, Quincy, WA 9884836 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.0/5

based on 7 Google reviews

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The Cambridge Assisted Living in Quincy, WA — Street View
Street View

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What this means for your family

The Cambridge is highly regarded for its homey environment and long-term care quality, making it a strong candidate for those seeking a stable community. However, families should be aware of potential communication challenges and are advised to clarify the facility's policy on phone access and personal property security during their tour.

Google Reviews

Google Reviews

7 reviews on Google
The Cambridge receives high praise for its welcoming atmosphere, clean facilities, and long-term staff who are often described as caring and attentive. However, some families have reported significant concerns regarding communication barriers, difficulty reaching staff by phone, and issues with personal property security.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Warm and welcoming atmosphere
  • Caring and attentive staff
  • Clean and comfortable living spaces
  • Strong community integration

Concerns

  • Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(1)1.02022(1)5.02025(4)3.52026(2)

Distribution · 8 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a smaller community of 36 residents, how do you foster that warm, welcoming atmosphere while ensuring each resident receives personalized attention?
  • 2What is the best way for family members to stay in the loop regarding their loved one's daily updates, and who is the primary point of contact for non-emergency questions?
  • 3I know staying connected is important to us; what is the typical process for reaching a staff member if we have a quick question during the evening or on weekends?
  • 4Could you walk us through a typical week of activities and how you encourage residents to participate and integrate into the community?
  • 5How does your team handle medical needs or urgent situations to ensure residents feel safe and supported around the clock?
  • 6We really value the clean and comfortable environment we see here; what is your approach to maintaining these living spaces and ensuring residents feel truly at home?

Personalized based on this facility's data


Key Review Excerpts

Excellent staff who cared for her as if she were their mom, clean, large comfortable rooms, and safe.

Long-term resident's family · 2025★★★★★

Horrible place with a very controlling staff who rarely answer the phone and when they do they refuse to let you talk to the person you are calling even if you are related to them.

Spouse of resident · 2022☆☆☆☆

Both my father and father-in-law lived at the Cambridge for a number of years. They were able to stay in their "home community" and were very well cared for.

Family member of two residents · 2025★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

10total
29deficiencies
Mar 25, 2026Fire

The inspection on 02/05/2026 was marked 'Disapproved'. A follow-up inspection on 03/25/2026 confirmed that all violations from the previous inspection were corrected.

Testing and MaintenanceIFC 903.5 2021

Loaded sprinkler heads found in the west wing soiled room.

Fire DrillsWAC 212-12-044

Facility unable to provide documentation for required fire drills; 4th quarter 2025 documentation was not fully filled out.

Maintaining ProtectionIFC 701.5 2021

Penetrations in fire and smoke protection features were found in the med room on the door side and the west wing soiled room.

MaintenanceIFC 1203.4 2021

Facility failed to provide documentation that weekly generator inspections for December 2025 were performed.

Feb 10, 2026Investigation

Follow-up letter dated 03/30/2026 indicates that these deficiencies were subsequently corrected.

Other requirementsWAC 388-78A-2040

Facility failed to maintain compliance with the state fire marshal's requirements, specifically: uncorrected penetrations in fire/smoke protection, loaded sprinkler heads in the west wing soiled room, lack of documentation for weekly generator inspections (Dec 2025), and incomplete fourth-quarter fire drill records.

Feb 5, 2026Fire

Approval Status: Disapproved. Next inspection scheduled on or after 3/7/2026.

Maintaining ProtectionIFC 701.5 2021

Penetrations in fire and smoke protection features were found in the med room on the door side and the west wing soiled room.

Testing and MaintenanceIFC 903.5 2021

Loaded sprinkler heads were observed in the west wing soiled room.

Maintenance (Power Systems)IFC 1203.4 2021

Facility was unable to provide documentation that weekly generator inspections for Dec. 2025 were performed.

Fire DrillsWAC 212-12-044

Facility failed to provide documentation for specific fire drills and the 4th quarter 2025 fire drill documentation was incomplete.

Apr 2, 2025Inspection

There is also a separate cover letter document included which confirms that all listed deficiencies for 56906 and 60264 were verified as corrected during a follow-up inspection on 06/03/2025.

Medication servicesWAC 388-78A-2210Corrected May 9, 2025

Facility failed to ensure resident received prescribed extra medication (Torsemide) for weight gain as ordered for 1 of 5 residents.

Intermittent nursing services systemsWAC 388-78A-2320Corrected May 9, 2025

Facility failed to ensure Registered Nurse Delegator performed required 90-day assessment for insulin and blood sugar delegation for 1 of 1 residents.

Emergency and disaster preparednessWAC 388-78A-2700Corrected May 9, 2025

Facility failed to maintain a current disaster plan and had no access to emergency information/manual.

Resident unitsWAC 388-78A-3010Corrected May 9, 2025

Facility failed to provide a lockable drawer or cupboard for 5 of 5 residents.

May 28, 2024Investigation

Follow-up inspection on 07/19/2024 determined that deficiencies were corrected and the facility is now in compliance.

Other requirementsWAC 388-78A-2040Corrected Jul 12, 2024

Facility failed to comply with state fire marshal codes regarding safety maintenance; previous violations from 12/21/2023 were not corrected by 03/18/2024, including unsecured oxygen, un-tagged fire equipment, and missing inspections.

Mar 18, 2024Fire

Facility was previously inspected on 12/21/2023 and found to have multiple violations regarding storage, door operation, missing maintenance reports, and fire drill records.

Administration/Fire Watch

Facility failed to provide correction on violations from Dec 12, 2023. Facility placed on fire watch requiring documented 30-minute rounds and weekly reports to WSP.

Fire Protection Systems MaintenanceIFC 901.6.1 2018

Fire alarm breaker not tagged. Missing documentation for sprinkler 5-year internal pipe/gauge report, quarterly inspections, and annual flow tests. Missing annual fire alarm service/sensitivity reports.

Emergency Power System RecordsIFC 1203.4.3 2018

Facility could not produce annual generator inspection report.

Oct 16, 2023Enforcement
$1,500.00Report

This document is a formal notice of a $1,500.00 civil fine based on the cited deficiency.

Medication servicesWAC 388-78A-2210(2)(a)

The licensee failed to ensure medication was administered as prescribed for one resident, resulting in an adverse drug reaction requiring hospitalization.

Oct 16, 2023Investigation

A follow-up inspection on 11/28/2023 (Compliance Determination 33125) found no deficiencies and that the previous deficiencies were corrected.

Medication servicesWAC 388-78A-2210Corrected Oct 27, 2023

Staff member failed to follow medication policy, resulting in a resident receiving the wrong medication (buprenorphine-naloxone instead of clonazepam). The resident suffered adverse reactions, was hospitalized, developed aspiration pneumonia and heart attack, and passed away.

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References & Resources

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