The Arbor Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and dedicated nursing staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
The Arbor is an excellent choice for families seeking a warm, community-oriented environment where staff members are deeply invested in resident well-being. The facility excels at providing social engagement and a sense of family, making it ideal for seniors looking to avoid isolation.
Google Reviews
Google Reviews
12 reviews analyzed“Families can expect a warm, home-like environment where staff members are frequently praised for treating residents like family. Reviewers specifically highlight the compassionate care from aides and med techs, as well as the facility's ability to host meaningful family gatherings and seasonal celebrations.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Home-like, welcoming atmosphere
- Engaging resident activities and social life
- Clean and beautiful facility
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner frequently uses the reviewer's name and expresses gratitude, occasionally acknowledging specific details like the importance of care or family trust. However, many responses rely on standard templates for simple thank-yous.
Questions for Your Tour
- 1We've heard such wonderful things about the warmth of your nursing team; how do the caregivers personally bond with the residents here?
- 2The facility looks beautiful and very clean; what is your routine for maintaining that home-like atmosphere for the 90 residents?
- 3Since you are memory care certified, could you describe some of the specific engaging activities you host to keep residents socially active?
- 4It's clear you care deeply about feedback since you always respond to everyone who shares their experience; how does resident and family input shape the care you provide?
- 5In the event of a medical emergency during the night, what is the protocol for ensuring immediate care for a resident?
- 6How do you ensure that the social life remains vibrant and inclusive for all residents, regardless of their care needs?
Personalized based on this facility's data
Key Review Excerpts
“The care is given with love instead of an attitude of "just a job". I feel fortunate that my brothers chose this place and thank God for the people here.”
“The entire staff at the Arbor is incredibly dedicated to providing a full life for all residence with engaging activities like games, seminars, church services, physical therapy, seasonal celebrations, quality food, extremely clean, and really just a great time is had by all, every time I am there!”
“I cannot begin to thank you for letting us have a beautiful table/ large family meal for my mom. It’s very late. I’m tired. I would go on and on, but, no…just, thank you.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Arbor Assisted Living has had two recorded inspection periods with noted deficiencies. Recent March 2023 findings focused on food safety and cleanliness, while older 2021 findings related to fire safety and equipment maintenance compliance.
Mar 1, 2023Routine
Health Code (4 violations)
The facility failed to ensure effective hair restraints were worn to prevent food contamination.
The facility failed to keep floors in good condition and regularly cleaned.
The facility failed to have an ongoing and effective pest control program and to provide insect screens on operable windows.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Feb 11, 2021Routine
Life Safety Code (3 violations)
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
Ownership & Operations
Who Operates This Facility
Psl Arbor Operations LLC
for profit
WIND RIVER MANAGEMENT
MARY J LEES
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit thearbor-al.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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