The Ambassador Sidney INC
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
The facility is praised for its attentive nursing care and personalized activities, which can provide great comfort to residents. However, given past reports of administrative unprofessionalism, we recommend scheduling an in-person tour to observe the current management culture and asking direct questions about staff retention and leadership stability.
Google Reviews
Google Reviews
6 reviews on Google“The Ambassador Sidney Inc receives polarized feedback, with some families praising the staff for their kindness and personalized attention, while others express significant concern regarding administrative instability. While recent reviews highlight a compassionate care environment, older reports point to unprofessional conduct by leadership and high turnover in key management roles.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Personalized attention to resident preferences
- Clean and well-maintained environment
- Engaging activities tailored to individual needs
Concerns
- High turnover and instability in administrative and nursing leadership (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that you have a smaller community of 46 residents, how do you ensure consistent communication with families regarding updates on their loved one's care?
- 2I noticed that administrative and nursing leadership has seen some recent changes; how are you currently ensuring stability and continuity for the residents?
- 3We understand that dining is a key part of daily life; what steps are you taking to improve the meal experience and variety for residents?
- 4I see that you actively engage with online feedback; how do you use that input to shape the day-to-day environment here?
- 5Since you offer activities tailored to individual needs, could you walk us through how you assess a new resident's interests to keep them engaged?
- 6With 12 state violations in the past year, what specific improvements have you implemented to address those concerns and ensure high standards of care?
Personalized based on this facility's data
Key Review Excerpts
“The activities staff made sure she had crafts that didn't use glue, because she had trouble with glue due to limited vision. The nursing home was always clean and fresh-smelling.”
“The staff and nurses did an excellent job taking care of my mom. Everyone was very kind and helpful which helped my mom feel comfortable and at ease.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
3
measures
6
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Ambassador Sidney Inc shows a concerning pattern of recurring issues across all three surveys, with problems persisting in infection control, safety protocols, and resident care quality. The facility has struggled with infection prevention programs, respiratory care, and basic safety measures like fire drills and emergency lighting appearing repeatedly over two years. While all deficiencies show correction dates, the recurrence of similar problems suggests systemic challenges that families should carefully consider before placement.
Mar 12, 2026Routine6
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 20, 2025Routine8
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 30, 2024Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 9, 2026InspectionClean
Fed violations: 0, State violations: 0
Mar 12, 2026InspectionClean
Fed violations: 5, State violations: 0
Dec 5, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 28, 2025ComplaintClean
Fed violations: 0, State violations: 0
Jul 24, 2025ComplaintClean
Fed violations: 0, State violations: 0
Apr 16, 2025InspectionClean
Fed violations: 0, State violations: 0
Mar 20, 2025InspectionClean
Fed violations: 5, State violations: 0
Jun 25, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
The Ambassador Sidney INC
for profit
Chain Affiliation
Ambassador Health
4 facilities nationwide
Chain avg rating: 3.8/5 · Rank 3 of 4 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit ambassadorhealth.com
Medicare data downloads
Original nursing home datasets
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