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Assisted Living

Terrell Scal LLC Colonial Lodge Assisted Living Terrell

Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.

202 West British Flying School Blvd, Terrell, TX 7516080 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 18 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking an emotionally supportive environment, as the staff is exceptionally noted for their compassion during difficult transitions. While the facility is praised for its cleanliness and food, you should use your tour to specifically inquire about their specific clinical protocols for medication and specialized memory care needs.

Google Reviews

Google Reviews

18 reviews analyzed
Families considering Colonial Lodge can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. Reviewers consistently highlight the professionalism of the administration and the seamless move-in process, though most feedback focuses on emotional care rather than specific clinical details.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Professional and helpful administration
  • Clean and modern facility
  • Smooth and supportive move-in process
  • High quality of food and dining variety

Rating Trends

Tap a year to see what changed

2345.02021(1)5.02023(11)5.02024(3)5.02025(3)5.02026(3)

Distribution

5
18
4
0
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0
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How They Respond to Reviews

83%response rate
Good

The owner provides personalized and empathetic responses to reviews that mention specific staff members or emotional transitions, but relies on short, repetitive templates for more brief reviews.

Questions for Your Tour

  • 1Since the administration is so involved in the community, how can we best communicate with the leadership team during the move-in process?
  • 2We've heard wonderful things about the dining variety here; could you tell us more about how the daily menus are planned?
  • 3With the nursing staff being such a highly praised part of the care here, how do they handle medical updates or changes in care needs after hours?
  • 4The facility looks incredibly clean and modern; what is the daily routine for maintaining the common areas and resident rooms?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
  • 6How does the staff ensure that the transition into the facility feels smooth and supportive for both the resident and our family?

Personalized based on this facility's data


Key Review Excerpts

The compassion, and love that each one of the staff showed to me and my family was incredible, they cried with us, it was their loss too.

Long-term resident's family · 2024★★★★★

The service and food is great. The resident Laison, Gracie Rivera, was very professional and a very caring person who made the move in as stress free as possible.

New resident's family · 2023★★★★★

The food in the dinning room is very good and they have a wide variety of food daily. They always clean my room up when I can’t and help me whenever I need them.

Resident · 2023★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
12deficiencies

Key Findings

An inspection on June 24, 2021, identified 12 violations related to emergency preparedness planning and life safety standards, including issues with sprinkler maintenance and heating/cooling systems. All identified deficiencies were documented as corrected by August 9, 2021, and no active enforcement actions were found.

Jun 24, 2021Routine

Health Code (9 violations) | Life Safety Code (3 violations)

Health CodeCorrected Aug 9, 2021

The facility failed to conduct and document a risk assessment for potential emergencies or disasters.

Health CodeCorrected Aug 9, 2021

The facility failed to include a section addressing communication in the emergency preparedness and response plan.

Health CodeCorrected Aug 9, 2021

The facility failed to provide the required emergency preparedness and response plan training and conduct drills.

Health CodeCorrected Aug 9, 2021

The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.

Health CodeCorrected Aug 9, 2021

The facility failed to include a section addressing sheltering arrangements in the emergency preparedness and response plan.

Life Safety CodeCorrected Aug 9, 2021

The facility failed to comply with Chapter 19 of NFPA 101.

Health CodeCorrected Aug 9, 2021

The facility failed to include a section addressing direction and control in the emergency preparedness and response plan.

Health CodeCorrected Aug 9, 2021

The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.

Life Safety CodeCorrected Aug 9, 2021

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Health CodeCorrected Aug 9, 2021

The facility failed to include a section addressing warning in the emergency preparedness and response plan.

Health CodeCorrected Aug 9, 2021

The facility failed to include a section addressing resource management in the emergency preparedness and response plan.

Life Safety CodeCorrected Aug 9, 2021

The facility failed to provide and maintain heating and cooling systems in compliance with licensing standards for assisted living facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Terrell Scal LLC

Organization Type

for profit

Management Company

SILVERCARE MANAGEMENT

Administrator

KAYLA HANNA

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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