Strong Medicare quality ratings; public reviewers often praise effective physical therapy programs. Still worth an in-person visit.
based on 57 Google reviews

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Terrace View Gardens has a strong overall Medicare rating. Public reviewers frequently mention: effective physical therapy programs and compassionate long-term care staff. Review the component ratings and current source records before deciding.
Terrace View Gardens receives highly polarized feedback, with many families praising the dedicated nursing staff and effective therapy programs, while others report severe neglect and hygiene issues. Critical concerns include inconsistent responsiveness, poor cleanliness in rooms, and a lack of adequate assistance for residents with basic needs. Families considering this facility should be aware of the stark contrast between the glowing reports of long-term care and the distressing accounts of recent short-term stays.
Quality Themes
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Concerns
Rating Trends
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Distribution · 59 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The clinical staff was very good. The aids were terrible. Irritated when asked to assist, on their phones and not engaging with residence. On 4/29/24 my moms toilet over flowed and she was left to sit in her room with the stinch and discuss of feces for hours.”
“I wouldn't send my dog there! I spent 5 days there for rehab. No bath in 5 days no help brushing teeth. No toilet paper in restroom . Food was horrible.”
“We are extremely pleased with the care & respect our loved one is receiving. If we ever have questions or concerns they are answered or resolved within 24 hrs. The staff is phenomenal & so caring.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Terrace View Gardens has persistent fire safety issues, with sprinkler system deficiencies recurring across three surveys from 2018 to 2023. The facility shows a pattern of problems in care quality, medication management, and resident rights, with families filing at least three complaints that triggered inspections for infection control, vision/hearing services, and unnecessary medications. While all deficiencies were reportedly corrected, the recurring fire safety violations raise concerns about ongoing compliance.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Terrace View Gardens
for profit
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 60 (Highest rating)
Key personnel
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Medicare Care Compare
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Google Reviews
57 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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