Temple Manor Nursing Home
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
While some families report a warm and clean environment, the recent and severe allegations of neglect and abuse are deeply concerning. We strongly recommend that you conduct unannounced visits at different times of the day and speak directly with residents to verify the quality of care before making a decision.
Google Reviews
Google Reviews
17 reviews on Google“Temple Manor Nursing Home receives highly polarized feedback, with some families praising the cleanliness and friendly staff, while others report severe concerns regarding neglect and abuse. Critical reviews allege issues with hygiene, medication timing, and unprofessional behavior by nursing staff, which stand in stark contrast to the positive experiences reported by other visitors. Prospective families should be aware of these serious allegations and conduct thorough, unannounced visits.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and helpful nursing staff
- Engaging activities for residents
Concerns
- Neglect of basic hygiene and resident care (mentioned by 3 reviewers)
- Medication administration delays (mentioned by 2 reviewers)
- Verbal abuse or unprofessional staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With a capacity of 48 residents, how does your team ensure that each individual receives consistent, personalized attention for daily hygiene and grooming needs?
- 2I noticed your staffing rating is lower than your health inspection score; could you explain how you manage shift coverage to ensure residents receive their medications exactly on time?
- 3We read that your team is very active in organizing resident events; could you walk us through what a typical week of social activities looks like for someone living here?
- 4Communication is a priority for our family; what is your standard process for keeping families updated on changes in a resident's health or daily care?
- 5We appreciate that you engage with feedback online; how do you use that input to improve the dining experience and food quality for your residents?
- 6Given your strong health inspection record, what specific protocols do you have in place to handle medical emergencies or urgent care needs during the night shift?
Personalized based on this facility's data
Key Review Excerpts
“It smells of urine upon entering the building and through-out facility, floors were dirty, staff was unattentive to residents. Call button not within reach of residents.”
“My daughter was in training there and she noticed the CNAs did not wipe the patients well leaving poop on them and verbally abusing them. They’d leave patients in their diapers all day and leave dirty diapers on the floor.”
“I visit my relative several times a week at Temple Manor. It is always clean and the staff is friendly. The food is great. Residents are treated like family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
4
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Temple Manor has a moderate deficiency record with 7 violations across 3 surveys, all corrected by the facility. The main issues involved fire safety systems (smoke barriers, sprinklers, cooking facilities), building safety hazards, and one instance of inadequate respiratory care. All deficiencies have been addressed with correction dates provided, suggesting the facility responds appropriately to identified problems.
Jan 24, 2025Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Dec 22, 2023Routine1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jan 6, 2023Routine4
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Temple Manor Nursing Home
for profit
Chain Affiliation
Southwest Ltc
13 facilities nationwide
Chain avg rating: 3.3/5 · Rank 3 of 13 (Best)
Ownership & Management
Owners
Bhcp Ok3 Sponsor, LLC
Owner · Organization
Southwest Ltc Oklahoma Holdings, LLC
Owner · Organization
Quality Care Givers INC
Owner (parent company) · Organization
Ronald R Payne Pc
Owner (parent company) · Organization
Southwest Ltc, Ltd
Owner (parent company) · Organization
Brashier, Craig
Owner (parent company)
Payne, Ronald
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit templemanornursinghome.com
Medicare data downloads
Original nursing home datasets
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