Tahoe Forest Hospital D/p Snf
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 134 Google reviews
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What this means for your family
The clinical medical team, especially in the ER and maternity wards, is exceptionally skilled and compassionate. However, families must be extremely cautious regarding the financial aspect, as there is a consistent pattern of high billing, unexpected charges, and aggressive collection practices. We recommend verifying all costs and insurance coverage in writing before proceeding with non-emergency procedures.
Google Reviews
Google Reviews
134 reviews analyzed“Families can expect highly compassionate and skilled medical staff, particularly in the ER, maternity, and orthopedic departments. However, significant concerns exist regarding extreme billing practices, including allegations of price gouging and aggressive debt collection. While clinical care is frequently praised, the administrative and financial aspects of the facility are a major source of distress for many patients.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Skilled orthopedic and emergency surgeons
- Clean and modern medical facilities
- Professional and caring bedside manner
Concerns
- Extremely high medical billing and perceived price gouging (mentioned by 12 reviewers)
- Aggressive or inaccurate billing and collections practices (mentioned by 5 reviewers)
- Unprofessional or rude administrative/front desk staff (mentioned by 4 reviewers)
- Difficulty scheduling appointments and long wait times (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly templated, repetitive responses that follow a strict formula. While they personalize the greeting with the reviewer's name, the body of the response is almost always a copy-pasted script that fails to address specific grievances.
Questions for Your Tour
- 1With such a high CMS rating for staffing, how do you ensure that the nursing team maintains that level of attentive care during shift changes?
- 2Since the facility is known for its skilled orthopedic and emergency surgical expertise, how closely do the surgeons collaborate with the nursing staff for post-operative care?
- 3Could you walk us through the process for managing medical billing and how families can expect to receive clear, transparent communication regarding costs?
- 4What is the best way for us to stay in touch with the administrative team to ensure we are all on the same page regarding appointments and care updates?
- 5What kind of daily activities or social outings are available to help the residents stay engaged with the local community?
- 6In the event of a medical emergency after hours, what is the specific protocol for coordinating between the skilled surgeons and the on-site nursing staff?
Personalized based on this facility's data
Key Review Excerpts
“The doctors' thorough investigation into an escalating medical mystery situation certainly saved his life. Everyone from administrative staff to nurses and doc”
“I was taken care of at such a professional, caring level. I have so much gratitude for the late night staff at this hospital.”
“The birthing unit and their staff are phenomenal! I can't say enough.... Helpful, kind, and very patient. Beautiful facility!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents with a long-term catheter
Residents who fell and were seriously hurt
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a mixed record with 12 deficiencies across three surveys, all corrected by the provider. The most recurring issues involve fire safety systems (smoke doors and sprinkler maintenance appearing multiple times) and food safety violations. While no families filed complaints, the facility has shown persistent challenges with maintaining fire safety infrastructure, with smoke door deficiencies appearing in both 2023 and 2024 surveys, suggesting ongoing maintenance concerns families should inquire about.
Feb 12, 2026Routine10
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Jun 13, 2024Routine2
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 27, 2023Routine3
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Tahoe Forest Hospital D/p Snf
nonprofit
Ownership & Management
Owners
Tahoe Forest Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
134 reviews from families & visitors
Official Website
Visit tfhd.com
Medicare data downloads
Original nursing home datasets
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