Swiss Village
Strong Medicare quality ratings; families often praise clean, well-maintained campus. Still worth an in-person visit.
based on 99 Google reviews
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What this means for your family
Swiss Village is highly recommended for its clean environment, extensive amenities, and compassionate staff, making it a top-tier choice in the region. Families should be aware that this high level of service comes with a premium price tag, so it is advisable to discuss long-term financial planning with their admissions team early in the process.
Google Reviews
Google Reviews
99 reviews on Google“Swiss Village is widely regarded as a premier retirement and nursing community in Northeast Indiana, consistently praised for its clean, well-maintained campus and compassionate, professional staff. Families and residents highlight the facility's extensive amenities, including physical therapy services, walking trails, and a strong sense of community. While the vast majority of feedback is highly positive, some reviewers note that the high quality of care comes with a significant financial cost.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained campus
- Friendly, compassionate nursing and support staff
- Comprehensive amenities and activities
- Effective physical therapy services
Concerns
- High cost of care/affordability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high ratings for your physical therapy services, how do you integrate those programs into the daily routine for residents who need ongoing mobility support?
- 2With your 5-star staffing rating, how do you ensure that the compassionate care mentioned by families remains consistent across all shifts?
- 3Swiss Village has a very well-maintained campus; could you walk us through the types of daily activities or social programs that take place in these shared spaces?
- 4We understand that high-quality care is a significant investment; could you help us understand the breakdown of your services and what financial planning resources or support you offer to families?
- 5Since you have maintained such a strong record with health inspections, what specific protocols do you have in place to ensure that high standard of safety and cleanliness is upheld every day?
- 6In the event of a medical emergency, what is the process for stabilizing a resident and communicating with family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“Our Mom was in Edelviess for 16 months & received such good care from the nurses, CNA's, dietary staff, activities staff, chaplain, housekeeping, hair dresser, healthcare hostesses, PT & laundry staff & others. They showed dignity & respect & are very much appreciated.”
“Swiss Village is a nice place to go to if you've got the money to afford it they take good care of their people that are in there so if you've got the money you can go there but if you're poor thing twice so go ahead try it you'll know more and find out you don't have enough”
“We have lived in independent living there for the past 9 years highly recommend it to anyone who wants to live in a safe Christian environment”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Swiss Village shows a pattern of recurring fire safety and building maintenance issues across multiple surveys, with deficiencies in sprinkler systems, emergency power, and smoke barriers appearing repeatedly from 2023 through 2024. One family filed a complaint regarding abuse reporting procedures. While all deficiencies have correction dates, the persistent nature of safety-related problems suggests ongoing maintenance challenges that families should discuss during visits.
Dec 18, 2025Routine7
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Aug 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 10, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Feb 7, 2024Routine8
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Swiss Village
nonprofit
Chain Affiliation
Adams County Memorial Hospital
8 facilities nationwide
Chain avg rating: 2.6/5 · Rank 1 of 8 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
99 reviews from families & visitors
Official Website
Visit swissvillage.org
Medicare data downloads
Original nursing home datasets
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