Suwannee Valley Nursing Center
Strong Medicare quality ratings; families often praise effective physical therapy and rehab program. Still worth an in-person visit.
based on 35 Google reviews
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What this means for your family
This facility has a strong reputation for short-term rehab and engaging activities, but there are alarming reports regarding the quality of long-term care. We strongly recommend that you visit unannounced, specifically during weekends or evenings, to observe staffing levels and response times for yourself.
Google Reviews
Google Reviews
35 reviews analyzed“Suwannee Valley Nursing Center receives high praise for its rehab therapy team and friendly administrative staff, with many families noting a warm, family-like atmosphere. However, there are serious, recurring allegations regarding neglect, understaffing, and poor medical oversight that have led to tragic outcomes for some residents. Families should be aware of the stark contrast between the positive experiences of short-term rehab patients and the critical concerns raised by long-term care families.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehab program
- Warm and welcoming administrative/reception staff
- Engaging activity director
- Clean and secure facility environment
Concerns
- Severe understaffing leading to slow response times (mentioned by 2 reviewers)
- Poor medical management and neglect of health conditions (mentioned by 2 reviewers)
- Poor quality of food provided to residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on physical therapy and rehab, how are these programs integrated into the daily routine for residents who need ongoing support?
- 2I noticed the activity director receives a lot of praise; could you share some examples of the most popular social events or engagement programs currently offered?
- 3How does the nursing team coordinate with primary physicians to ensure consistent medical management and timely updates for families regarding health changes?
- 4We understand that staffing levels can fluctuate; what specific protocols are in place to ensure residents receive prompt assistance when they use their call lights?
- 5Could you walk us through the current dining program and how the facility works to incorporate resident feedback to improve meal quality and variety?
- 6With two recent state violations noted, what specific steps or training improvements has the facility implemented to ensure high standards of care moving forward?
Personalized based on this facility's data
Key Review Excerpts
“The staff was very friendly and professional. My father was treated with kindness and the PT program, (therapists Roy and Angie) helped him tremendously.”
“Sam the Activity directer is absolutely the best! She truly know her residents, is so kind and patient with them. They all love her.”
“It took forever to get someone to help with him. The food was awful! His family brought him food. He was given way too much antidepressant medicine.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about this facility, triggering inspections that found issues with resident assessment and respiratory care. The facility shows recurring problems across safety systems, fire safety measures, and infection control that persist across multiple surveys from 2022 to 2025. While all deficiencies have reported correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration.
Mar 27, 2025Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 21, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 13, 2023Routine5
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 16, 2022Routine18
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Provide hallway or ground-level exits in all residents' rooms.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Suwannee Valley Nursing Center
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
94 facilities nationwide
Chain avg rating: 2.3/5 · Rank 4 of 94 (Best)
Ownership & Management
Owners
Jasper FL Holdco LLC
Owner · Organization
Lilac Snf Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit suwanneevalleync.com
Medicare data downloads
Original nursing home datasets
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