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Sunset Park Place Company LLC

Families consistently rate this highly — reviewers highlight compassionate and friendly staff. Schedule a visit to confirm the fit.

3730 Pennsylvania Ave, Dubuque, IA 52002101 bedsLicensed & Active
Google rating
4.6/5

based on 16 Google reviews

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Sunset Park Place Company LLC Memory Care in Dubuque, IA — Street View
Street View

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What this means for your family

Sunset Park Place is highly regarded for its compassionate care and active social environment, making it a strong candidate for those prioritizing resident happiness. However, families should note recent feedback regarding the maintenance of common areas and dining room professionalism; we recommend a site tour to personally inspect the lobby furniture and dining atmosphere.

Google Reviews

Google Reviews

16 reviews on Google
Sunset Park Place is generally regarded by families as a warm, community-focused environment where residents receive compassionate care and enjoy a variety of social activities. However, recent reviews indicate a potential shift in service quality, with specific complaints regarding the professional appearance of staff and the maintenance of common area furniture.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean7.0Activities9.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and friendly staff
  • Active social and activity calendar
  • Safe and welcoming community atmosphere
  • Clean and home-like living spaces

Concerns

  • Professionalism and appearance of dining staff (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02019(1)3.02020(1)5.02023(4)4.32024(11)

Distribution · 18 analyzed

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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to every family member's feedback; how does that commitment to communication translate to daily updates for us?
  • 2We love hearing about the active social and activity calendar here; could you walk us through a typical day of engagement for a resident in memory care?
  • 3The community looks so clean and home-like; how do you ensure the living spaces remain personalized and comfortable for residents as their needs change?
  • 4Since the staff is known for being so friendly and compassionate, how do you maintain that high level of warmth during meal times and dining service?
  • 5With 101 residents in the community, what specific protocols are in place to ensure everyone stays safe and supervised within the memory care wing?
  • 6How does the care team handle medical emergencies or sudden changes in a resident's health during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The apartment was immaculate, homey, light and bright. The staff was very attentive and set my brother and I at ease since we both live hundreds of miles away from Dubuque.

Long-term resident's family · 2017★★★★★

As soon as she started to speak, I knew we had found home. Mom has lived in one of the assisted living apartments for nearly a year, and we couldn’t feel more secure about the care she receives.

Memory care family member · 2024★★★★★

The small community is like a family looking out for each other with plenty to do to keep them occupied. Which gives my family peace of mind that our parents are in good hands.

Memory care family member · 2024★★★★★
Source: 16 Google reviews

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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