Sunset Nursing and Rehabilitation Center, INC
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 92 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (13 vs median 6.0)
Bottom 25% in NY · Critically understaffed (RN) · No penalties on record · Special Focus Facility (CMS) · Abuse citation · Missing required sprinkler systems
What this means for your family
Sunset Nursing and Rehabilitation Center has a strong reputation for its therapy department and welcoming administrative staff. However, because multiple reviewers have reported serious concerns regarding hygiene and understaffing, we strongly recommend that you conduct unannounced visits during weekends or evening hours to observe the actual level of care and cleanliness for yourself.
Google Reviews
Google Reviews
92 reviews on Google“Sunset Nursing and Rehabilitation Center receives highly polarized feedback, with many families praising the compassionate staff and clean environment, while others report severe concerns regarding hygiene and neglect. While many visitors highlight a welcoming atmosphere and effective rehabilitation services, multiple reviewers have raised serious alarms about understaffing, cleanliness issues, and poor resident care. Families considering this facility should be aware of these conflicting experiences and conduct thorough, unannounced visits.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Effective rehabilitation therapy department
- Welcoming and helpful administrative team
- Clean and well-maintained facility environment
Concerns
- Chronic understaffing leading to slow response times (mentioned by 3 reviewers)
- Poor hygiene, including odors of urine and soiled laundry (mentioned by 4 reviewers)
- Neglect of basic resident needs like bathing and toileting (mentioned by 3 reviewers)
- Loss of personal belongings and items (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you incorporate that family input into your daily operational improvements?
- 2Given the current CMS health inspection ratings, what specific steps is the leadership team taking to address the recent deficiencies and improve overall care standards?
- 3I understand that maintaining a clean and fresh environment is a priority; what is your current protocol for managing laundry and room hygiene to ensure residents remain comfortable?
- 4With the feedback regarding response times, could you explain how the nursing team prioritizes and manages call lights to ensure residents get timely assistance?
- 5What measures are in place to safeguard residents' personal belongings and ensure that items are tracked and protected while in the facility?
- 6How does your nursing team coordinate with the rehabilitation department to ensure that medication management is seamlessly integrated into a resident's daily therapy schedule?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Sunset greeted us as soon as we arrived, and essentially whisked my mother away to get her something to drink and took her right in.”
“The gal was very patient with Jean, but continued the therapy, until Jean said she was tired. She is making great progress there!”
“The nursing home itself is an older facility and a bit dated. The rooms are small. But it was evident that the staff cares about the residents there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering serious inspections, including recent allegations of abuse, neglect, and failure to report incidents properly. The facility shows recurring problems with administration, safety hazards, and infection control across multiple years. While all 45 deficiencies have correction dates, the pattern of repeated issues in core care areas and ongoing family complaints raises significant concerns about consistent quality of care.
Nov 12, 2025Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Jun 27, 2025Routine14
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 6, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nov 6, 2023Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Jul 21, 2021Routine14
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Nov 12, 2025
$86,555
Ownership & Operations
Who Operates This Facility
Sunset Nursing and Rehabilitation Center, INC
for profit
Ownership & Management
Owners
Bleier, Aharon
Owner
Czora, Andrea
Owner
Depinto, Anthony
Owner
Farbenblum, Edward
Owner
Grigg, Susan
Owner
Ingham, Jamie
Owner
Lieberman, Orly
Owner
Mcfeely, Patrick
Owner
Newman, Yehudah
Owner
Schwartz, Joel
Owner
West, Scott
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
92 reviews from families & visitors
Official Website
Visit livinglegendshealth.com
Medicare data downloads
Original nursing home datasets
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