Sunrise of Westminster
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 98 Google reviews

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What this means for your family
This facility is highly regarded for its warm environment and engaging activity program, making it a pleasant place for many residents. However, families should be aware of serious reports regarding medical responsiveness and personal care consistency. We strongly recommend asking for specific protocols regarding emergency medical situations and how the facility ensures daily hygiene for residents who require assistance.
Google Reviews
Google Reviews
98 reviews on Google“Sunrise of Westminster is frequently praised by families for its warm, home-like atmosphere and a dedicated staff that treats residents with genuine compassion. While many reviewers highlight the facility's cleanliness and engaging activities, there are serious concerns regarding medical responsiveness and the quality of daily personal care for residents with higher needs. Families considering this facility should balance the strong community culture against reports of potential negligence during medical emergencies and inconsistent hygiene support.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Home-like and welcoming environment
- Engaging activities and social events
- Clean and well-maintained facility
Concerns
- Inadequate personal hygiene and daily care support (mentioned by 2 reviewers)
- Negligence or incompetence during medical emergencies (mentioned by 2 reviewers)
- Concerns regarding management priorities and cost-to-care ratio (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operational improvements?
- 2Given that you have a capacity of 109 residents, how do you ensure that each resident receives consistent, personalized attention for their daily hygiene and personal care needs?
- 3Could you walk me through the specific protocols and training your staff undergoes to handle medical emergencies or sudden changes in a resident's health status?
- 4With your focus on engaging activities, what are some of the most popular social events that help residents build meaningful connections within the community?
- 5How does your team manage the medication administration process to ensure accuracy and safety for residents who require daily support?
- 6When considering the overall value of the care provided, what specific resources or support services are included that distinguish the resident experience here at Sunrise of Westminster?
Personalized based on this facility's data
Key Review Excerpts
“My mom had a stroke while walking with a caregiver and the nurse on site called me instead of the paramedics. At her request I came to assess my mom and took her to the hospital. The caregiver didn’t even know where the closest hospital was and told me to Google it.”
“My mother came back after a fall and her care price went from 19 to 142 a day. For that the first two weeks she didn't get a shower. She slept in her clothes, including her shoes, for days.”
“The management team is great, but it’s the Care Managers that make me feel that we made the right move for Mom. Although I know they are paid employees, I get the idea that the Care Managers feel like they are part of a large extended family.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Apr 16, 2026OtherCleanReport
No deficiencies found during this inspection.
Mar 26, 2026Complaint
A licensure complaint, prompted by #CO40720 was completed on 3/26/26. A deficiency was cited. Based on observations, interviews, and record review, the residence failed to ensure medications were stored in a locked cabinet, cart, or storage area when unattended by qualified medication administration persons (QMAP) or other licensed staff, affecting 3 out of 7 sample residents (#5-#7).Findings include:Residence Policy:The Medication Oversight Program policy, dated 4/20/23, read in part, "Prescription and over the counter medications are stored as follows: All medications are secured in a locked medication cart or other container/area that is locked." ObservationsObservation on 3/26/26 revealed unsecured over-the-counter medications in resident rooms unattended by QMAPs.In Resident #6' s room there were capsules of Tylenol Extra Strength 500 mg observed on the bedside table.In Resident# 5' s room there were capsules of Benadryl Liquid 25 mg, which were observed unsecured in the bathroom cabinet.Resident #7 had a bottle of Pepto Bismol 262 mg located in an open basket in her bathroom. Record reviewA care plan dated 12/9/25 for Resident #5 read in part, staff was required to administer Resident #5 medications.A written practitioner' s order for Resident #6, dated 6/4/25, directed the residence to administer acetaminophen (Tylenol) 500 mg as needed every 8 hours. However, the order did not explicitly read the resident was able to self administer the medication.The Resident Agreement/Service Level Documents, dated June 2025, for Resident #7 read the residence staff was responsible for medication administration and oversight. InterviewsOn 3/26/26 at 9:15 a.m., the administrator stated over the counter medication was managed by staff unless there was a practitioner order stating otherwise. The administrator reviewed the medications that were found in Resident #5-#7' s rooms and confirmed the residents did not have orders that allowed self administration of medications and they should not have been in their rooms. On 3/26/26 at 1:10 p.m. the administrator stated that if the residence was providing medicatio..
Jul 29, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 1, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Mar 5, 2024Complaint
A licensure complaint, prompted by #CO35044, was completed on 3/5/24. A deficiency was cited. Based on record review and interview, the residence failed to ensure two individuals jointly counted all controlled substances at the end of each shift and signed documentation regarding the results of the count at the time it occurred, affecting two of six controlled substance log books.Findings include:1. Residence PolicyThe residence' s Medication Oversight Program, dated April 2023, read in part, " All controlled substances are counted at the beginning and ending of each shift ... Both team members sign the controlled substance count log in the appropriate box after verifying accuracy of drugs."2. ObservationThe residence had two separate buildings: Sunrise Villa and Mountain Villa. The residence had a total of six medication carts, each with one controlled substance log book.3. Record ReviewStaff #3 was the qualified medication administration person (QMAP) who was assigned to count the controlled substance lists in the Mountain Villa building. The two controlled substance log books did not include Staff #3' s incoming signatures and only included Staff #4' s outgoing signatures.4. InterviewsOn 3/5/24 at 8:39 a.m., Staff #3 said she forgot to sign the controlled substance log books at the time she counted controlled substances with Staff #4 the morning of the onsite investigation.On 3/5/24 at 8:40 a.m., the resident care director said she expected both QMAPs to sign the controlled substance log books. On 3/5/24 at approximately 3:00 p.m., the administrator said he expected the QMAPs to sign the controlled substance log books immediately after the medications were counted.
Jan 8, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Sep 7, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Sep 7, 2023ComplaintCleanReport
No deficiencies found during this inspection.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
98 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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