Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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Public Google reviewers rate Sunrise of Arlington highly. Reviewers highlight: compassionate and attentive caregiving staff, home-like, victorian-style atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Sunrise of Arlington can expect a warm, home-like environment with a highly praised, compassionate caregiving staff. While the facility excels in emotional support and personalized attention, there is a critical concern regarding the professionalism and compassion of the medical director during end-of-life care.
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Key Review Excerpts
“The staff at Sunrise Arlington were full time counselors to me - answering my texts well after business hours and spending long periods of time counseling me through the difficulties of transitioning my mom.”
“The staff went above and beyond with his complicated health situation, including answering our many questions, changing to a more accessible room when needed, advising when companion care might be appropriate, and ex”
“Sunrise’s medical director made my father’s final illness and death a needlessly difficult and painful process for him and the family. The daily caretaking staff are great but the lack of compassion and professionalism in the medical care was shocking to me.”
Source: VA State Licensing Agency
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/15/2025 Time in: 11:22 AM Time out: 12:24 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 07/29/2025 regarding allegations in the area(s) of: Admission, Retention and Discharge of Residents and Resident Care and Related Services Number of residents present at the facility at the beginning of the inspection: 48 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Licensing inspector observed residents dining for lunch and participating in scheduled activities. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self- report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov.
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 07/17/2025 Time in: 10:41 AM Time out: 4:21 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 49 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 5 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 1 Observations by licensing inspector: Licensing inspector observed residents dining for lunch, exiting the facility for community outings, and participating in scheduled activities. Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov. Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov.
Based on record review and staff interview, the facility failed to review resident emergencies at least every six months with all staff. Documentation of the review was signed and dated by each staff person. Evidence: 1. Upon request, the facility did not provide documentation that the plan for resident emergencies was reviewed at least every six months with all staff. 2. During the onsite inspection on 07/17/2025, staff 5 confirmed that licensing inspector (LI) was not provided documentation that the resident emergency plan was reviewed every six months.
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/05/2024 Time In: 10:48 AM Time Out: 4:57 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 42 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: LI toured the physical plant of the facility. LI observed participants interacting with one another, dining for lunch and dinner, lounging in the common areas, and participating in activities, such as community outings. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov.
Based on facility record review, the facility failed to ensure that the facility developed and implemented an orientation and semi-annual review on the emergency preparedness and response plan for all staff, residents, and volunteers, with emphasis placed on an individual?s respective responsibilities. The review should be documented by signing and dating. Evidence: 1. The emergency preparedness plan was reviewed with 10 staff members on 07/29/2024. The staff list reflects 46 employees. 2. On 08/5/2024, LI interviewed Staff 6 who stated I just started working on it, so I haven?t reviewed it with all staff. I only got to those 10. This is the only review I have since the last licensing inspection.
Based on resident record review, the facility failed to ensure that over-the-counter medication shall remain in the original container, labeled with the resident?s name, or in a pharmacy-issued container, until administered. Evidence: 1. Resident 7 (admit date, 09/24/2019) had an order for Ascorbic Acid Tablet 500 MG, which is labeled Caltrate Soft Chews 600+D3 Bone Strength, an over-the-counter medication, was not labeled with Resident 7?s name. The medication only had the resident?s room number written on the packaging. 2. Video evidence taken.
Based on licensing inspector (LI) observation, the facility failed to ensure that menus for meals and snacks for the current week shall be dated and posted in an area conspicuous to residents. Evidence: 1. On 08/5/2024, LI toured the facility and did not observe a posted weekly menu. 2. On 08/5/2024, LI interviewed Staff 4 who stated being unaware that the daily menu was not correct.
Based on facility record review, the facility failed to ensure that a record of the required fire and emergency evacuation drills shall be kept in the facility for two years. Evidence: 1. Upon request, the facility did not provide evidence of the completion of emergency evacuation drills for July ? December 2023. 2. January ? August 2024 fire drill logs did not contain documentation of the number of residents participating and special conditions. 3. January, March, April, and August of 2024 fire drill logs did not contain documentation of weather conditions. 4. January 2024?s fire drill logs did not contain documentation of the identity of the person conducting the drill. 5. February 2024?s fire drill logs did not contain documentation of the date and time of the drill. 6. February and March of 2024 fire drill logs did not contain documentation of the time it took to complete the drill.
Based on facility record review, the facility failed to ensure that prior to beginning volunteer service, all volunteers shall attend an orientation including information on their duties and responsibilities, resident rights, confidentiality, emergency procedures, infection control, the name of their supervisor, and reporting requirements. Volunteers shall sign and date a statement that they have received and understand this information. Evidence: 1. Staff 14 and Staff 15 did not sign and date a statement that they received orientation training. 2. On 08/5/2024, Staff 6 provided LI with a criminal background for Staff 14. Staff 6 stated that was all that they had. 3. On 08/5/2024, LI interviewed Staff 5 who stated they were in the process of recruiting more volunteers. Staff 15 is special needs, so they have not completed a criminal background or training since we sit with Staff 15 when they visit with the residents. Staff 5 stated Staff 14 went out of the country and when they return, they will do a training checklist. Staff 14 worked twice before going out of the country.
Based on licensing inspector (LI) observation, the facility failed to ensure that a medicine cabinet, container, or compartment shall be used for storage of medications and dietary supplements prescribed for residents when such medication and dietary supplements are administered by the facility. Medications shall be stored in a manner consistent with current standards of practice. Evidence: 1. On 08/05/2024, LI observed a medication pass. 2. Staff 3 (hire date, 7/24/2020) removed medications for Resident 3 (admit date, 07/26/2024). Staff 3 pushed the lock of the medication cart halfway so it could be opened without the use of keys. Staff 3 walked away to see if Resident 3 was in her room. 3. During the same medication pass, Staff 3 walked away from the medication cart, leaving it unlocked to go ask a question regarding Resident 3?s medication. LI prompted Staff 3 to lock the medication cart.
Based on facility record review, the facility failed to ensure that the facility provided a written response to the council prior to the next meeting regarding any recommendations made by the council for resolution of problems or concerns. Evidence: 1. Resident Council meetings were held on 05/12/2024, 06/5/2024, and 07/2/2024. Residents expressed the need for resident handbook, issues with housekeeping, issues with dining service and food, and resident care issues. 2. Administration did not provide a written response to the residents prior to 06/25/2024 and 07/2/2024 meetings.
Based on licensing inspector (LI) observation, the facility failed to ensure the availability of 96-hour supply of emergency food and drinking water. At least 48 hours of supply must be on site at any given time, of which the facility?s rotating stock may be used. Evidence: 1. The emergency water expired March 2024. 2. On 08/5/2024, LI interviewed Staff 4 who stated, we ran out of emergency water; it expired. I pulled it and we will get more tomorrow, if I get the order in by 3 pm. I checked the emergency food and water once a month. The food should last us a month. 3. On 08/5/2024, during the findings review, Staff 4 showed LI where the order for emergency water was submitted.
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 9/6/23 (8:15 AM - 5:30 PM) Number of residents present at the facility at the beginning of the inspection: 36 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. An exit meeting was held. Number of resident records reviewed: 6 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 2 Observations by licensing inspector: Meals, medication administration, activities The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview.
Based on observation and interview, the facility failed to ensure that space heaters are only used to supplement or provide heat, in the event of a power failure or similar emergency. Evidence: A space heater was observed in the room of Resident #8. Facility staff reported that there had been no recent power outages or similar emergencies.
Based on documentation, the facility failed to ensure that medications are administered in accordance with the physician's or other prescriber's instructions and consistent with the standards of practice outlined in the current registered medication aide curriculum approved by the Virginia Board of Nursing. Evidence: Resident #7's MAR
Based on record review, the facility failed to ensure that a review of continued appropriateness, is completed six months after a resident is placed in the safe, secure environment. Evidence: The record for Resident #3, admitted 10/10/22, was reviewed during the inspection. Resident #3's record contained a review of continued appropriateness, dated 8/30/23. Resident #3's record did not contain a review of continued appropriateness, six months after the resident was placed in the safe, secure environment.
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 10/31/22 (8:50 AM ? 12:55 PM) The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. An exit meeting will be conducted to review the inspection findings. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Marshall Massenberg, Licensing Inspector at (703) 431-4247 or by email at m.massenberg@dss.virginia.gov
Based on observation, the facility failed to ensure that doors leading to the outside shall not be locked from the inside or secured from the inside in any manner that amounts to a lock, except that doors may be locked or secured in a manner that amounts to a lock in special care units as provided in 22VAC40-73-1150 A. Evidence: The main entrance door was unable to be opened from inside the building at 8:55 AM, during the inspection. The door was pushed for 15 seconds, an alarm sounded, and then the door was able to be opened. A keypad is located next to the door, and a code can be entered to release the door?s security. The Arlington County Fire Prevention Office was contacted about the facility?s permit to secure the entrance doors. The Fire Prevention representative reported that their office did not have a permit on file, for the facility to secure doors that lead outside.
Based on observation and documentation, the facility failed to ensure that medications are administered in accordance with the physician?s or other prescriber?s instructions and consistent with the standards of practice outlined in the current registered medication aide curriculum approved by the Virginia Board of Nursing. Evidence: The October medication administration record ( MAR
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 8/17/22 (8:30 AM ? 6:30 PM) The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 41 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 4 Number of interviews conducted with residents: 4 The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Should you have any questions, please contact Marshall Massenberg, Licensing Inspector at (703) 431-4247 or by email at m.massenberg@dss.virginia.gov. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov
Based on observation and record review, the facility failed to ensure that medications are administered in accordance with the physician?s or other prescriber?s instructions and consistent with the standards of practice outlined in the current registered medication aide curriculum approved by the Virginia Board of Nursing. Evidence: The August medication administration record ( MAR
Based on record review, the facility failed to ensure that a criminal history record report is obtained, on or prior to the 30th day of employment, for each employee. Evidence: The criminal history record reports of new staff members were reviewed during the inspection. One out of 13 new staff records (Staff #5) did not contain a criminal history record report. Staff #5 was hired on 8/27/21.
Based on record review, the facility failed to ensure that direct care staff members maintain current certification in first aid from the American Red Cross, American Heart Association, National Safety Council, American Safety and Health Institute, community college, hospital, volunteer rescue squad, or fire department. Each direct care staff member who does not have current certification in first aid, shall receive certification in first aid within 60 days of employment. Evidence: The record for Staff #2, hired 6/17/22, was reviewed during the inspection. No documentation was provided, during the inspection, to indicate that Staff #2 received first aid certification within 60 days of being hired.
A renewal inspection was initiated on 8/4/21 and concluded on 8/12/21. The business office coordinator was contacted by telephone to initiate the inspection. The administrator reported that the current census was 41. The inspector emailed the administrator a list of items required to complete the remote documentation review portion of the inspection. The inspector reviewed three resident records, three staff records, activities calendar, fire inspection, and health inspection submitted by the facility to ensure documentation was complete. The inspector conducted the on-site portion of the inspection on 8/6/21. An exit interview was conducted with the administrator on the date of the inspection where findings were reviewed and an opportunity was given for questions, as well as for providing any information or documentation which was not available during the inspection. The information gathered during the inspection determined no violations with applicable standards or law. No violations were issued.
This inspection was conducted by licensing staff using an alternate remote protocol necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A monitoring inspection was initiated on 5/13/21 and concluded on 5/18/21. The administrator was contacted by telephone to initiate the inspection. The administrator reported that the census was 37. The inspector emailed the administrator a list of items required to complete the inspection. The inspector reviewed three resident records, three staff records, medication administration records, local fire and health inspections, and other documentation submitted by the facility to ensure documentation was complete. Information gathered during the inspection determined non-compliance with applicable standards or law, and violations were documented on the violation notice issued to the facility. Please complete the 'plan of correction' and 'date to be corrected' for each violation cited on the violation notice and return to the licensing office within 10 calendar days. Please specify how the deficient practice will be or has been corrected. Just writing the word 'corrected' is not acceptable. The 'plan of correction' must contain: 1) Steps to correct the non-compliance with the standards, 2) Measures to prevent the non-compliance from occurring again, and 3) Person responsible for implementing each step and/or monitoring any preventative measures. Thank you for your cooperation and if you have any questions, please contact me via e-mail at m.massenberg@dss.virginia.gov.
Based on record review, the facility failed to ensure that medications are administered in accordance with the physician's or other prescriber's instructions and consistent with the standards of practice outlined in the current registered medication aide curriculum approved by the Virginia Board of Nursing. Evidence: Resident #3's April MAR
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