Sunrise Hill Care Center
Strong Medicare quality ratings; families often praise friendly and caring staff. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
Sunrise Hill Care Center is praised for its clean environment and affordable, friendly care, making it a strong contender for those seeking a welcoming atmosphere. However, because some reviewers have raised concerns about staffing shortages, we recommend asking management specifically about their current staff-to-resident ratios and how they handle weekend coverage.
Google Reviews
Google Reviews
27 reviews on Google“Sunrise Hill Care Center receives generally positive feedback for its friendly staff, clean environment, and effective physical therapy services. However, there are notable concerns regarding staffing levels and the quality of care provided to residents, with some reviewers questioning the consistency of attention given to individual needs.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring staff
- Clean and well-maintained facility
- Effective physical therapy team
- Affordable pricing for independent and assisted living
Concerns
- Insufficient staffing levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility currently housing 76 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day?
- 2I noticed the facility has a strong reputation for physical therapy; could you tell me more about how your team coordinates those sessions with daily wellness activities?
- 3Given the recent state citations, what specific steps or quality improvement initiatives has the leadership team implemented to address those areas?
- 4How do you manage staffing schedules to ensure that residents' needs are consistently met, particularly during peak hours or shift changes?
- 5In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
- 6What kind of social programming or community events are currently being prioritized to keep residents engaged and active within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The administrative and nursing staff make my dad feel at home and maintain his dignity in his seniors years! The transition from living on his own to becoming a resident was seamless.”
“Our mother/mother-in-law moved to Independent living 2019... In 2023 she moved to assisted living. All meals were included and again very affordable. The staff, besides being friendly, bent over backwards to help her in anyway they could.”
“Nice and clean facility. Caring staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints resulting in repeat safety deficiencies, including accident prevention issues cited twice in consecutive years. The facility shows persistent problems with emergency preparedness, fire safety systems, and electrical equipment across multiple surveys, though all violations have been corrected. However, the pattern of recurring safety and emergency preparedness deficiencies, combined with family complaints about accident hazards, suggests ongoing operational challenges that merit careful consideration during a visit.
Dec 4, 2025Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Oct 31, 2024Routine3
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Jul 17, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Apr 4, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 7, 2023Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 10, 2026ComplaintClean
Fed violations: 0, State violations: 0
Dec 30, 2025InspectionClean
Fed violations: 0, State violations: 0
Dec 4, 2025InspectionClean
Fed violations: 1, State violations: 1
Oct 28, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 31, 2024InspectionClean
Fed violations: 0, State violations: 0
Aug 8, 2024OtherClean
Fed violations: 0, State violations: 0
Jul 17, 2024OtherClean
Fed violations: 1, State violations: 0
May 28, 2024OtherClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Sunrise Hill Care Center
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit sunrisehillcare.com
Medicare data downloads
Original nursing home datasets
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