Sunrise Health & Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 1,331 Google reviews

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What this means for your family
Choosing Sunrise Health & Rehabilitation Center means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. Families frequently praise: compassionate and attentive nursing staff and clean and well-maintained facility. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
1,331 reviews on Google“Families can expect a highly compassionate and professional care environment, with particular praise for the nursing and therapy teams in the B and F wings. While the facility is widely recognized for its cleanliness and welcoming front-desk staff, some concerns exist regarding staffing levels and administrative delays with Medicaid applications.”
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Professional and welcoming reception/front desk
- Excellent physical and occupational therapy services
Concerns
- Staffing shortages affecting regular patient hygiene/changing
- Delays in processing Medicaid applications
Rating Trends
Distribution · 269 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2With the facility having a 3-star rating for health inspections, what specific steps are you currently taking to address those areas and ensure consistent care quality?
- 3Given that staffing levels can fluctuate, what is your protocol for ensuring that residents receive consistent support with daily hygiene and personal care needs?
- 4Since many families have praised your therapy department, could you explain how your physical and occupational therapists coordinate with nursing staff to support a resident's recovery goals?
- 5What is the typical process for navigating the financial and administrative side of care, particularly regarding Medicaid applications, to ensure there are no delays in coverage?
- 6How does the facility handle medical emergencies or urgent changes in a resident's health status, especially during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“My mother spent 60 days there, and the care she received was exceptional. Omar, the Charge Nurse, manages the B Wing with excellence and high expectations. Tessia, my mother’s wonderful nurse, ensured that her blood sugar was regulated and cared for her as if she were her own daughter.”
“The staff is friendly, helpful, and caring. Every time I come in I am greeted warmly by the receptionists. My dad, who can be very opinionable, has had no complaints. I can see daily how they care for him and the other patients with warmth, empathy, and dignity.”
“My mother was there in B wing for Two months,,, excellent team nursing. Omar the unit charge N, tassia, Roxana, Joy, Stephen, 5 start for this excellent team in b wing Sunrise.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sunrise Health & Rehabilitation Center has concerning patterns with 16 complaint-triggered deficiencies where families filed reports. The facility shows recurring problems in food service and nutrition, daily care assistance, and medication management across multiple surveys from 2022-2024. While all deficiencies have reported correction dates, the persistent issues with basic care quality and the high number of family complaints suggest careful evaluation is warranted before considering this facility.
Aug 8, 2024Routine9
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Aug 8, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
May 17, 2023Routine15
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Feb 2, 2022Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Sunrise Health & Rehabilitation Center
for profit
Chain Affiliation
Michael Feist
7 facilities nationwide
Chain avg rating: 3.9/5 · Rank 5 of 7
Ownership & Management
Owners
Sunrise Nursing Home Operations Company Holdings LLC
Owner · Organization
Feist, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
1,331 reviews from families & visitors
Official Website
Visit sunrisehc.com
Medicare data downloads
Original nursing home datasets
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