Sunnyside Care Center
Strong Medicare quality ratings. Still worth an in-person visit before deciding.
based on 5 Google reviews
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What this means for your family
This facility has received serious allegations regarding staff combativeness and poor communication with families. Given the lack of recent, detailed positive feedback, we strongly advise families to conduct an unannounced visit and speak directly with current residents before making a decision.
Google Reviews
Google Reviews
5 reviews on Google“Sunnyside Care Center suffers from significant concerns regarding staff responsiveness and transparency, with reports of combative behavior toward families monitoring care. While some users have left high star ratings, these lack accompanying text, leaving the facility's actual quality of care poorly supported by detailed evidence.”
Quality Themes
Tap a score for detailsConcerns
- Poor staff responsiveness and minimal care (mentioned by 2 reviewers)
- Lack of transparency and combative management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 30 residents, how do you ensure that staff members are consistently available and responsive to individual needs throughout the day and night?
- 2Could you walk me through your process for communicating updates or concerns to family members to ensure we stay fully informed about our loved one's care?
- 3Given the recent focus on operational transparency, how does your management team approach feedback and collaboration with families to resolve concerns?
- 4What specific steps are you taking to address the recent CMS health inspection findings to ensure the highest standard of safety for the residents?
- 5Can you describe the daily activity schedule and how you tailor these programs to keep residents engaged and socially connected within such a small, close-knit community?
- 6In the event of a sudden medical change, what is your protocol for assessing the resident and how quickly can we expect to be notified by the clinical team?
Personalized based on this facility's data
Key Review Excerpts
“Staff is slow care is minimal. I wanted to see What kind of care my mom was receiving so I put in a camera. The staff was very combative Constantly turning it off for no reason.”
“Upper management forget about it if you disagree with them they will cut off all communication. I had one that all I said was do your job and she said I longer wish to talk to you.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
2
measures
3
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sunnyside Care Center has ongoing challenges with resident assessment and care planning, appearing in all three recent surveys, along with recurring infection control problems. The facility shows a pattern of deficiencies across resident rights, safety protocols, and infection prevention, though all violations have been corrected by the provider. While no complaints triggered inspections, families should inquire about sustained improvements in care planning and infection control practices.
Apr 17, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 11, 2025Routine5
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Mar 6, 2024Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Provide properly protected cooking facilities.
Jun 28, 2023Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Ownership & Operations
Who Operates This Facility
Sunnyside Care Center
government
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit sunnysidecarecenter.com
Medicare data downloads
Original nursing home datasets
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