Sunnyside Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 6.0)
- High staff turnover (62%)
Below average in NY · Below recommended RN staffing · Above average staffing · Worst in THE MAYER FAMILY chain · $12,155 in fines
What this means for your family
While the physical and occupational therapy departments receive consistent praise, the facility suffers from severe, recurring reports of understaffing and poor hygiene. Families should exercise extreme caution and conduct an unannounced visit to observe staff-to-resident ratios and cleanliness before considering this facility for a loved one.
Google Reviews
Google Reviews
25 reviews on Google“Sunnyside Care Center receives highly polarized feedback, with a significant number of reviewers reporting serious concerns regarding cleanliness, understaffing, and slow response times to patient needs. While some families praise the physical and occupational therapy teams, many others describe the facility as outdated, poorly managed, and lacking in basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Highly regarded physical and occupational therapy staff
- Some individual staff members are described as friendly and conscientious
- Small facility size allows for a more intimate environment
Concerns
- Chronic understaffing leading to slow response times (mentioned by 6 reviewers)
- Poor facility cleanliness and outdated building conditions (mentioned by 6 reviewers)
- Neglect of basic patient needs (toileting, positioning, hygiene) (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's smaller size, how do you ensure that residents receive consistent attention for daily needs like hygiene and positioning throughout the day?
- 2I noticed the facility has a strong reputation for physical and occupational therapy; how do those teams coordinate with the nursing staff to support a resident's overall care plan?
- 3Could you walk me through your current protocols for responding to call lights and requests for assistance, especially during peak hours or shift changes?
- 4What steps is the facility taking to address the maintenance and cleanliness of the building to ensure a comfortable environment for residents?
- 5Since the CMS staffing rating is strong, how are those staff members deployed to ensure that residents feel well-supported during dining and social activities?
- 6How does your team handle communication with families regarding changes in a resident's health status or medical emergencies?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist and occupational therapist he were phenomenal to me and I can't say enough about them.”
“It was apparent that he had been in that position for awhile. We ended up having to adjust him ourselves as after 15 minutes, no one responded to our call for help.”
“More than once, the aids charged with caring for the residents were sitting around looking at their phones (w/ ear buds in!) rather than”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sunnyside Care Center shows a concerning pattern of 15 complaint-triggered deficiencies where families reported problems, particularly around daily care assistance, meal quality and safety, and wound care management. Issues with daily care assistance have persisted across multiple surveys from 2021 through 2024, indicating ongoing problems. The facility also has recurring deficiencies in fire safety systems and medication management, though all violations show correction dates.
Sep 12, 2025Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Sep 12, 2025Complaint2
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 16, 2024Routine17
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Feb 16, 2024Complaint7
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 23, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 8, 2023Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Sunnyside Care Center
for profit
Chain Affiliation
The Mayer Family
11 facilities nationwide
Chain avg rating: 3.3/5 · Rank 11 of 11 (Worst)
Ownership & Management
Owners
Gewirtz, Esther
Owner
Goldman-Abramchik, David
Owner
Landa, Baruch
Owner
Landa, Hinda
Owner
Landa, Israel
Owner
Mayer, Andrea
Owner
Mayer, Giorgio
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit sunnysidecare.com
Medicare data downloads
Original nursing home datasets
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