Sunny Village Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (23 vs median 13.0)
Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · Low staff turnover (stable workforce) · No penalties on record
What this means for your family
This facility is an excellent choice for physical rehabilitation, as multiple families praise the skill of the therapy team. However, you should closely monitor the responsiveness of the nursing staff to medical changes and verify that social services are communicating clearly regarding any transitions or transfers.
Google Reviews
Google Reviews
35 reviews on Google“Families seeking rehabilitation services may find the therapy and nursing teams highly effective, with several reviewers praising specific therapists and attentive nurses. However, there are serious allegations regarding poor communication from social services and instances of medical neglect during emergencies. Additionally, some neighbors and residents have reported significant noise disturbances caused by facility equipment.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy teams
- Attentive and caring nursing staff
- Clean and well-maintained environment
- Positive and professional atmosphere
Concerns
- Poor communication and mismanagement by social services
- Rude or unprofessional front desk/reception staff (mentioned by 2 reviewers)
- Noise disturbances from facility equipment/maintenance
- Slow response to medical emergencies/pain
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and physical therapy teams; could you tell us more about how they work with residents to maintain mobility?
- 2How does the nursing staff ensure that medical needs or requests for pain management are addressed quickly, especially during the night shifts?
- 3What is the best way for our family to stay in regular, clear contact with the social services team regarding updates on our loved one's care?
- 4How do you manage noise levels from facility maintenance or equipment to ensure a peaceful environment for the residents?
- 5Could you describe what a typical day of social activities and engagement looks like for the residents here?
- 6With the high staffing rating you've achieved, how do you ensure that the attentive care provided by the nurses is consistent across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team, Eric and Andy were amazing at getting mẹ stronger. Nursẽ Mandy, Hailey, Sandra and Anna took great care of mẹ.”
“The facilities is clean and tidy and the atmosphere is so peaceful. No loud talking or phones ringing, apparently a thoughtful policy they enforce to create a quiet ambience to encourage recovery and rest.”
“My surgeon whom sent me there after major surgery never checked on me once and after days of me complaining about chest pains and shortness of breath they sat around wasted 45 minutes deciding whether or not I had an emergency situation.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sunny Village Care Center has concerning patterns of recurring deficiencies across multiple areas, with families filing numerous complaints that triggered inspections. The facility repeatedly struggles with medication management, resident rights issues, and infection control, with pharmacy service violations appearing in 8 separate incidents and infection control problems recurring multiple times. While the facility reports corrections for each deficiency, the persistent pattern of similar issues suggests ongoing operational challenges that families should carefully evaluate before placement.
Mar 26, 2026Routine19
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Mar 17, 2026Complaint1
Environmental Deficiencies
Keep all essential equipment working safely.
Jan 23, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 23, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 26, 2025Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Aug 28, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Sunny Village Care Center
for profit
Ownership & Management
Owners
Chan, Dennis
Owner
Fung, Peter
Owner
Ho, Firmin
Owner
Lai, Chi
Owner
Lam, Eddie
Owner
Lam, Thomas
Owner
Lee, Su
Owner
Liu, Paul
Owner
Sakhrani, Lakhi
Owner
Sim, Kenneth
Owner
Wang, Haiping
Owner
Yung, Albert
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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