Sun Prairie Senior Living
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 21 Google reviews
Watch Sun Prairie Senior Living
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility receives praise for its rehab therapy and event support, the recurring reports of hygiene neglect are a critical red flag. If you choose this facility, conduct frequent, unannounced visits to monitor your loved one's personal care and hygiene status directly.
Google Reviews
Google Reviews
21 reviews on Google“Sun Prairie Senior Living presents a stark contrast in experiences, with some families praising the compassionate rehab therapy and helpful staff, while others report severe neglect. Multiple reviewers have raised alarming concerns regarding basic hygiene, specifically noting that residents are left in soiled undergarments for extended periods and suffer from preventable infections. Families considering this facility should carefully weigh the positive reports of rehab success against the serious allegations of inadequate daily care.”
Quality Themes
Tap a score for detailsStrengths
- Effective and dedicated rehabilitation therapy
- Friendly and accommodating staff
- Well-maintained and inviting facility grounds
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 4 reviewers)
- Inadequate medical care leading to infections or worsening conditions (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior toward residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a high response rate to online feedback; how do you incorporate that family input into your daily operations and care plans?
- 2Given the recent focus on improving hygiene and incontinence care, what specific protocols or training programs do you have in place to ensure residents receive consistent, dignified support?
- 3With the current staffing levels, how does the team ensure that residents receive timely medication management and consistent monitoring for early signs of infection?
- 4I see that your rehabilitation therapy is highly regarded; how do you integrate that same level of dedication and care into the daily routine for residents who are not in active therapy?
- 5Could you walk me through your process for communicating changes in a resident's health status to family members, especially when a medical concern arises?
- 6What steps are you taking to address the recent feedback regarding staff-resident interactions to ensure that every resident feels treated with kindness and respect at all times?
Personalized based on this facility's data
Key Review Excerpts
“My grandma just left there and has bruises all over her and a rash on her behind because they never cleaned her up properly. Also has a urinary track infection because they didn’t know how to clean up her catheter properly.”
“This place is horrible! Please do not have your loved one stay here! So much neglect, my father sat in his own urine for several hours, maybe even all day!”
“The entire staff from the kitchen, housekeeping, aids, nursing, management, therapy (and others I'm forgetting) worked together to provide outstanding care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sun Prairie Senior Living has accumulated 42 deficiencies across five surveys, including two complaints from families reporting concerns about accident prevention and care planning. The facility shows recurring issues with accident hazards and safety, fire safety systems, and infection control that persist across multiple inspections from 2022 through 2025, suggesting ongoing compliance challenges despite reported corrections.
Apr 1, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 6, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 3, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 9, 2025Routine18
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Have an externally vented heating system.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 30, 2023Routine15
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 22, 2022Routine7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Sun Prairie Senior Living
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 108 of 120
Ownership & Management
Owners
Continental Merger Sub LLC
Owner (parent company) · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit sunprairiesl.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Oak Ridge Living Sun Prairie
< 1 miAssisted Living · Sun Prairie, WI
A Place for Us
< 1 miAssisted Living · Sun Prairie, WI
Talamore Senior Living Sun Prairie
2.6 miAssisted Living · Sun Prairie, WI
Oakwood Knoll
3.9 miAssisted Living · Madison, WI
Oakwood Seasons
3.9 miAssisted Living · Madison, WI
Cottages of Madison Oakwood
4.8 miAssisted Living · Madison, WI