Summit Hills Skilled Nursing Facility
Strong Medicare quality ratings; families often praise warm, attentive nursing and therapy staff. Still worth an in-person visit.
based on 226 Google reviews
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What this means for your family
Summit Hills is widely praised for its exceptional social programming and dedicated therapy team, making it a top choice for many families. However, given recent reports of inconsistent staffing in the skilled nursing wing, we recommend asking specifically about current nurse-to-patient ratios and how the facility manages call light response times during weekends and evenings.
Google Reviews
Google Reviews
226 reviews on Google“Summit Hills is a highly regarded senior living community that excels in independent living, social engagement, and rehabilitation services. While the vast majority of residents and their families praise the compassionate staff, beautiful grounds, and vibrant activity schedule, a small number of critical reviews highlight concerns regarding staffing ratios in skilled nursing and occasional lapses in responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and therapy staff
- Extensive and engaging activity programming
- Clean, well-maintained, and upscale facility
- High-quality dining options
Concerns
- Understaffing leading to slow response times for call lights (mentioned by 2 reviewers)
- Inconsistent quality of dining service in skilled nursing (mentioned by 2 reviewers)
- Concerns regarding cleanliness and maintenance in specific units (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 177 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With your focus on engaging activity programming, could you walk us through what a typical day looks like for a resident here?
- 2I noticed your facility has a very high rating for therapy and nursing care; how do you ensure that level of attention remains consistent for every resident throughout the day?
- 3We understand that call light response times can be a challenge in many facilities; what systems or staffing protocols do you have in place to ensure residents receive timely assistance?
- 4I see that you are active in responding to feedback online; how do you typically handle family concerns or suggestions once a resident has moved in?
- 5Regarding the dining experience, how do you ensure the quality and service remain consistent across the different care units?
- 6Given the recent state violations, what specific steps or improvements has the leadership team implemented to address those findings?
Personalized based on this facility's data
Key Review Excerpts
“The staff care and it is clean and smells fresh. We are very happy with Summit.”
“Cindy Gilmore set up staff care meetings with our family every 2 weeks and each area of Mom's care was discussed by each head of their department.”
“My mother in law is in the Memory Care facility at Summit Hills and we feel like she gets very good care from the staff who show compassion and love on a daily basis.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Summit Hills Skilled Nursing Facility shows a mixed record with 6 deficiencies across 2 surveys, all corrected by the provider. The main concern areas were specialized medical care (respiratory and dialysis services), care planning, and food safety standards. While no complaints triggered inspections, families should verify that corrections in medical care quality and dietary operations have been sustained since implementation.
Jan 30, 2026Routine4
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jan 22, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Summit Hills Skilled Nursing Facility
for profit
Chain Affiliation
Senior Living Communities
10 facilities nationwide
Chain avg rating: 4.3/5 · Rank 8 of 9
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
226 reviews from families & visitors
Official Website
Visit summit-hills.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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